Application Engineer

4 weeks ago

Manila, National Capital Region, Philippines Ekkremis SOlutions Inc. Full time
"
• 3-5 years of experience

•Proficiency in ServiceNow SAM Pro.

•Experience with SaaS and direct integration profile integration.

•Strong knowledge of software license management and software asset management lifecycle.

•Expertise in creating and managing PowerBI dashboards.

•Ability to gather, analyze, and interpret data.

•Understanding of data lakes and pipelines, API, and authentications.

•Fundamental scripting skills (SQL, PowerShell, JavaScript).

•Technical coordination and project management skills.

•Proven ability to collaborate effectively with cross-functional teams.

•Strong communication skills for working with architects, product owners, and stakeholders.

•Knowledge of Azure services, Entra ID, access packages, roles, and permissions.

•Knowledge in Low-code or ServiceNow Flow

•ITIL process awareness, such as request, incident, and change management"

"Key Responsibilities:
-Manage and optimize the ServiceNow SAM Pro module for software asset management lifecycle.
-Handle SaaS integrations and direct profile integrations to ensure accurate license tracking and compliance.
-Develop and maintain interactive Power BI dashboards to present meaningful insights to stakeholders.
-Collaborate with cross-functional teams including architects, product owners, and stakeholders to define and deliver solutions.
-Analyze and interpret software asset data from data lakes, pipelines, and external APIs.
-Utilize fundamental scripting skills (e.g., SQL, PowerShell, JavaScript) to automate workflows and enhance reporting.
-Contribute to technical project coordination, ensuring timely delivery and alignment with business goals.
-Support Azure services administration including Entra ID, access packages, role-based access controls, and permissions.
-Implement and manage low-code workflows using ServiceNow Flow Designer or similar tools.
-Ensure adherence to ITIL processes, including incident, request, and change management.
-Provide clear documentation and reporting on software asset position and compliance status."

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