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Weekends off I Customer Care Service Agent

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Quezon City, Philippines Aspire Global Solutions Full time

Aspire is actively looking for Call Center Agents around Metro Manila or in any nearby Cities. We offer up to 25k salaryQualifications: -Candidate must have at least 1 month of BPO experience-Candidate must have at least Good English Communication Skills-Accepting Highschool graduates, College Undergraduates, Vocational Graduates, and K12/Senior Highschool Graduates-Must be willing to start ASAP-Amenable to work on-site and on shifting schedule-Willing to work for Full time jobJob Overview: -Provide exceptional customer service and support to clients across various channels, including phone, email, and chatJob Description: -Assist customers with billing inquiries, payment processing, invoice disputes, and refund requests, ensuring compliance with company billing procedures and regulatory requirements.-Communicate effectively with customers via phone, email, or chat, using active listening skills to understand their needs, build rapport, and convey information clearly and concisely.-Maintain detailed records of customer interactions, inquiries, and resolutions in the company's CRM system, ensuring accurate documentation for reference and reporting purposes.-Adhere to established service standards, response time targets, and quality metrics to maintain high levels of customer satisfaction and service excellence.We are urgently hiring and we offer one day hiring process Apply now