Senior Customer Service Representative

7 days ago


Angeles, Philippines Neksjob Philippines Full time

The Senior Customer Service Representative - Retail plays a pivotal role in delivering exceptional customer service and support in a retail environment. This role involves handling complex customer interactions, resolving issues, and leading by example to ensure high standards of service are consistently met. The Senior Customer Service Representative will also mentor and support junior staff, contributing to a positive and efficient retail operation.Qualifications:Must have at least 1 year BPO experience preferably with Sale experienceShifting/Weekends/Holidays requiredExcellent English both written and verbalWilling to work onsite



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