Customer Service Representative

3 days ago


Angeles, Philippines SourceXpert Business Services Co. Full time

ConcentrixCustomer Service RepresentativeA Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.Responsibilities:• Answering incoming calls from customers• Sorting out customers’ inquiries or requests• Ensuring that customers’ requests are managed in an appropriate and timely manner• Developing, organizing, and maintaining accurate files• Maximizing different Concentrix and client-based tools and applications for customer management and servicing• Delivering a high caliber of service in a friendly, confident, and informed mannerRequirements:• College graduate, College Level, Associate Degree with or without experience. • We accept CUG, SHS/HS graduate with at least 6 months of experience.• Good to excellent English communication skills• Excellent customer service, problem-solving, and multitasking skills• Computer literate• Can start ASAP Offer:• Up to Php 25k salary• Plus allowances• Monthly performance incentives• Leave Credits• Insurance Coverage• HMO• Career development and advancement opportunitiesApply now and be part of our team#JoinCNXC now and let’s be #DifferentTogether



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