CSR-Quezon City

2 weeks ago


Quezon City, Philippines J-K Network Services Full time

Client Profile:
An IT BPO firm provides IT services with an emphasis on customer service, social media, strategy, and cutting-edge technologies. They continue to offer innovation services in an effort to upgrade the technological world.

Position: Customer Service Representative
Industry: IT BPO
Location: Quezon City
Salary: Php 20,000- Php 30,000
Schedule: Shifting Schedule
Work Set up: Onsite
Benefits:
✨ Government Mandated benefits
✨ 13 Month Pay
✨ HMO
✨ Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
✨ Expanded maternity leave up to 120 days*
✨ Expanded paternity leave up to 30 days*
✨ Employee Stock Purchase Plan
✨ Loyalty and Christmas Gift
✨ Inclusion and Diversity Benefits
✨ Night Differential
✨ Allowances
✨ Car and Housing Plan
✨ Company-sponsored trainings, upskilling, and certification
✨ Flexible Working Arrangements
✨ Healthy and Encouraging Work Environment

Job Requirements:
✨ bachelors degree in Business management or any course.
✨ Open for undergraduates
✨ With at least 1 year customer service or BPO experience
✨ Can start ASAP
✨ Willing to work onsite

Job descriptions
✨ In charge for handling customer calls and inquiries regarding with product and services of company.
✨ Responsible for proper documentation of inquires
✨ Realtime response to customer inquiries via email or other channel
✨ Remain professional and positive while engaging with customer
✨ Build a good relationship with customers or clients.

Recruitment Process: (ONLINE/ face to face)
✨ initial interview
✨ Final interview
✨ JOB OFFER



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