Apply now

4 weeks ago

Caloocan, Philippines Sapient Global Services Full time

Easy and Fast One-day Hiring Process Earn up to 25k monthly plus more benefits We are looking for a Customer Service Representative in our Metro Manila Sites This is for urgent hiring, don’t miss this opportunity and Apply Now

Responsibilities:
• Handle inbound calls and provide accurate information regarding products and services
• Assist customers with placing orders, processing returns, and resolving product-related issues
• Address customer complaints and escalate complex concerns to the appropriate teams when needed
• Maintain a courteous and professional tone to ensure a positive customer experience
• Consistently meet performance metrics for call quality, resolution time, and customer satisfaction


Qualifications:
• High school diploma or equivalent
• Excellent verbal communication and active listening skills
• Proficient with computers and able to navigate multiple systems simultaneously
• Strong problem-solving abilities with a calm, solution-focused approach under pressure
• Capable of managing high call volumes in a fast-paced, customer-focused environment


BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you. Apply today

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