Operations Team Lead – Client Accounts | Remote

3 weeks ago


Manila, Philippines OpsArmy Full time

Operations Team Lead – Client Accounts Position Type: Full-TimeLocation: Remote Apply here: https://operationsarmy.com/application About the Role We are looking for an Operations Team Lead – Client Accounts to manage the day-to-day performance of talent assigned to client accounts while maintaining strong, consistent client communication. This role is ideal for experienced team leads or supervisors who have worked in BPO or outsourcing environments and are comfortable handling people management alongside client-facing responsibilities. Youll ensure tasks stay on track, standards are met, and both clients and team members feel supported. Key Responsibilities Lead and support talent assigned to client accountsProvide ongoing coaching and performance guidanceMonitor productivity, attendance, and quality standardsServe as an operational point of contact for client updatesTrack deliverables and manage task flow across accountsSupport onboarding and workflow changesResolve issues between clients and talent objectivelyEscalate risks and blockers when needed Qualifications Experience as a Team Lead, Supervisor, or SME in BPO or opsExperience managing people and daily performanceExposure to client-facing communicationStrong organization and multitasking skillsCalm, solutions-focused approach to problem-solving Apply here: https://operationsarmy.com/application



  • Manila, Philippines OpsArmy Full time

    Operations Team Lead – Client Accounts Position Type: Full-TimeLocation: Remote Apply here: About the Role We are looking for an Operations Team Lead – Client Accounts to manage the day-to-day performance of talent assigned to client accounts while maintaining strong, consistent client communication. This role is ideal for experienced team leads or...


  • Manila, Philippines OpsArmy Full time

    Client Success Operations Lead Position Type: Full-TimeLocation: Remote Apply here: About the Role The Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people leadership and operational...


  • Manila, Philippines OpsArmy Full time

    Client Success Operations Lead Position Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/application About the Role The Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people...


  • Metro Manila, Philippines OpsArmy Full time

    Position Type: Full-TimeLocation: Remote Apply here: https://operationsarmy.com/application About the Role Were hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides....


  • Manila, Philippines OpsArmy Full time

    Client Success Operations Lead Position Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/application About the Role The Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people...

  • Operations Team Lead

    5 minutes ago


    Manila, National Capital Region, Philippines Expedock Full time

    About ExpedockWe are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potentialWho We NeedWe're looking for a Team Lead who can empower and support our Expedock operators. Someone who ensures they perform at their best, stay aligned with workflow standards,...

  • Client Success Team Lead

    6 minutes ago


    Manila, National Capital Region, Philippines TTEC Digital Full time

    At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital seeks a Client Success Team Lead to join our growing team. This is a 100% remote opportunity Candidates must be...


  • Manila, National Capital Region, Philippines Know Your Accounts Full time

    Australian Bookkeeping Firm | Career Growth | Work From HomeAre you a highly skilled Bookkeeper or Accountant with a love for Xero and a passion for helping businesses thrive?Know Your Accounts (KYA) is a boutique financial services firm supporting small to medium-sized businesses across Australia. We specialise in high-level bookkeeping, financial...

  • Client Partnership Lead

    6 minutes ago


    Manila, National Capital Region, Philippines Ally Full time

    Client Partnership Lead (Remote) — $1,800/month + Bonuses | Leadership Track | Hire by Jan 23Full-time | Remote | PHT / HKT Overlap RequiredUrgent Opening — shortlisted candidates may be hired by Jan 23 About AllyAlly helps founders and leaders scale themselves before they scale their companies.Founded by leaders who have scaled and operated 8-figure+...

  • BPO Team Lead

    2 hours ago


    Manila, Philippines NTT DATA Full time

    Req ID: 323882 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a BPO Team Lead to join our team in Manila, National Capital Region (PH-00), Philippines (PH).NTT DATA, Inc. currently...