IT Technical Support Engineer

3 weeks ago


Pasig, Philippines I21recruitment Full time

IT Technical Support EngineerLocation:Fully RemoteJob Type: Permanent, Full-TimeSchedule:Monday to Friday, 3:30PM – 12:30AMSalary: Negotiable, dependent on experience A Global IT Solutions Provider is currently looking for an IT Technical Support Engineer who will be responsible for handling first line technical support issues and concerns. Duties and responsibilities will include:Respond to inquiries, issues or concerns raised by customers by phone, email or chatIdentify and resolve technical problems by providing the appropriate resolutionTake initiative in researching for solutions to unfamiliar issues or concerns. Qualifications/ skills required:At least 1 year experience in Technical Support, Desktop Support or Service DeskMust have knowledge troubleshooting IT technical issues including LAN connectivityKnowledge in VoIP is an advantage but not requiredDegree in Computer Science, Computer Engineer or equivalentMust have excellent English communication skills.



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