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Club Supervisor

55 minutes ago

Pasig City, Philippines All About Fitness Full time

The Club Supervisor plays a key leadership role in the daily operations of the fitness club. This position supports the Club Manager/Owner by overseeing staff, delivering exceptional member experiences, and ensuring the club runs smoothly, safely, and efficiently. The ideal candidate is a motivated leader who thrives in a fast-paced environment and leads by example.

Key Responsibilities

Supervise daily club operations and ensure all opening/closing procedures are followed
Lead, coach, and motivate front desk and floor staff to deliver outstanding member service
Serve as a point of contact for member questions, concerns, and issue resolution
Assist with staff scheduling, training, and performance monitoring
Ensure cleanliness, safety, and brand standards are consistently maintained throughout the club
Support membership sales efforts and promotions as needed
Monitor equipment functionality and report maintenance needs
Enforce company policies and procedures in a professional and consistent manner
Qualifications & Skills

Previous supervisory or leadership experience (fitness, hospitality, retail, or service industry preferred)
Strong interpersonal and communication skills
Passion for fitness, wellness, and customer experience
Ability to lead a team and handle multiple priorities
Reliable, professional, and solution-oriented mindset
Comfortable working evenings, weekends, and holidays as required
Basic computer skills (POS systems, scheduling software, email)