
Customer Service Representative
4 weeks ago
Care Coaches work with patients to improve and facilitate communication about goals, values, and preferences with their loved ones and care teams. They discuss goals of care to get a better understanding of what is most important to patients, their wishes, and priorities.
What we are looking for:
Profile 1 – Graduate of Bachelor's Degree (with or without license)
Allied Sciences
Social Sciences
Social Work
Human Services
Excluded: Nursing/Doctor of Medicine
Experience Required:
1-year direct adult patient care such as but not limited to
Long term care
Home and community-based services
Hospital/facility settings
Case management and/or working with managed care organizations
OR
BPO healthcare – MEMBER services via phone
Not Qualified Experiences:
Catering to Providers and/or pediatrics only
Interactions via email/chat only
Any tasks not directly talking to patients
Profile 2 - Associate Graduate/College Graduate (Non-Allied Courses)
Experience Required:
2-year direct adult patient care such as but not limited to
Long term care
Home and community-based services
Hospital/facility settings
Case management and/or working with managed care organizations
OR
BPO healthcare – MEMBER services via phone
Not Qualified Experiences:
Catering to Providers and/or pediatrics only
What we offer:
Upon hire:
- 28,000 basic pay plus 1,000 flex fund allowance
Other benefits:
20% Night differential
HMO coverage for employee upon Day 1 and HMO dependents upon certification
Life and Accident Insurance
Annual increase based on performance
13 and 14th month Pay
Start Date: July 28, 2025
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