Operations Shift Manager
3 weeks ago
HealthyBOS offers a smarter, faster, cost-effective way to increase orders through trust, loyalty, and physician/patient engagement. Our highly automated process directs work efforts to appropriate workflows based on previous results. We automate communication through faxes, emails, samples, brochures, product information, medical notes, authorization and/or referral requests. Our calls are efficient and effective, driving calls to doctors, patients, and insurance companies. Each month, our team completes a significant number of calls to doctor's offices, patients, insurance verifications, and prior authorizations. We focus on sharing messages, physician engagement, document collection, insurance verification, pre-authorizations, data entry, and quality audits to help our clients fill orders.
Role Description
This is a full-time on-site role located in Iloilo as an Operations Shift Manager. The Operations Shift Manager will be responsible for overseeing day-to-day operations and ensuring smooth workflow in the company. They will supervise a team, allocate resources, manage schedules, and monitor performance. The Operations Shift Manager will also collaborate with other departments to promote efficiency and productivity.
Qualifications
- Strong leadership and management skills
- Excellent organizational and problem-solving abilities
- Experience in operations management or related field
- Ability to work under pressure and handle multiple tasks
- Effective communication and interpersonal skills
- Proficient in using computer systems and software
- Knowledge of healthcare industry and processes is a plus
- Bachelor's degree in Business Administration, Operations Management, or relevant field
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Operations Shift Manager
3 weeks ago
Iloilo, Philippines, Western Visayas HealthyBOS Full timeCompany DescriptionHealthyBOS offers a smarter, faster, cost-effective way to increase orders through trust, loyalty, and physician/patient engagement. Our highly automated process directs work efforts to appropriate workflows based on previous results. We automate communication through faxes, emails, samples, brochures, product information, medical notes,...
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