Associate Quality Systems Specialist Japanese Bilingual

1 month ago


Taguig, Philippines Medtronic Cardiac and Vascular Full time

Careers that Change Lives


A career at Medtronic is like no other. We're purposeful. We're committed. And we're driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide. The Associate Quality Systems Specialist will be a part of the Post Market Business Team responsible for complaint handling and Field Corrective Action


A Day in the Life


This role will support end-to-end process of product complaint information, working with internal stakeholders located in Japan and other countries.


Responsibilities

  • Complaint intake and Assessment
  • Translation to stakeholders (English - Japanese)
  • Customer Communication to record and handle complaints
  • Process the event within the complaint database as per instruction.
  • Field Corrective Action documentation


Must Have

  • Bachelor's degree is a must for this role
  • 2 years of relevant experience is preferred. Fresh Graduates with learning agility an d experience using MS Office will be considered
  • Able to communicate in both English and Japanese (N3 or above certification) as the role will require communication with stakeholders from Japan


Your Profile

  • Proficiency in MS Office Tools - MS Outlook, Excel, Word, Share point, PDF
  • Ability to process data accurately and promptly per instruction


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