Manager, Information Technology Risk and Compliance

2 weeks ago

Manila, Philippines Crawford & Company (GBSC) Full time

Role Summary:

The Manager, Information Technology Risk and Compliance (ITRC) position will lead a team overseeing the entire lifecycle of IT Audit support, including audit facilitation, documentation gathering, issue remediation, quarterly User Access Reviews (UARs), and vendor and client assessments. Possessing strong leadership and communication skills, this position will organize the ITRC team to meet the requirements of various stakeholders such as Internal and External auditors, IT leaders, vendors, and clients. With a robust audit background, the Manager, ITRC, will ensure compliance with audit standards around internal controls, including SOX requirements, SOC1/2, and IPE (Information Produced by the Entity)/C&A (completeness and accuracy).

Tasks:

  • Oversees the efforts for multiple, concurrent audit-related projects with varying degrees of complexity. Effectively communicate issues to the ITRC leadership team as needed and help troubleshoot team challenges.

  • Coach, train, and monitor ITRC team staff, providing appropriate oversight and guidance related to all audit-related projects and all stages of the audit lifecycle (documentation gathering, walkthroughs, auditor testing, and remediation.)

  • Organize the ITRC team to ensure appropriate resource allocation. Re-prioritize and escalate resources as necessary to meet deadlines and requirements.

  • Work closely with internal and external auditors to facilitate audit requests. Reach out to appropriate SMEs to gather evidence and scrutinize the evidence obtained to ensure it meets auditor requirements (including IPE/C&A.)

  • Perform appropriate follow-up with SMEs. Obtain documentation in a timely manner and communicate appropriate pushback and escalation as needed.

  • May review the work of staff for sufficiency of approach, accuracy, and completeness of audit procedures.

  • Ensure timely completion of quarterly User Access Reviews, including follow-up with reviewers and risk reviews. Follow-up with SMEs to ensure that reviews are fully completed to an appropriate level of precision in accordance with auditing standards.

  • Timely completion of vendor security reviews and client assessments, including prioritizing new and annual requests.

  • May be asked to provide observations and persuasive recommendations to management based on their audit expertise. Help implementation recommendations as required by the IT teams.

  • Supports IT department leadership in responding to internal/external auditor queries regarding internal controls, including providing requested documentation from the IT teams to auditors and other stakeholders.

  • Identifies and implements ideas for improvement in the IT department's procedures and internal controls.

  • Monitoring shared mailboxes to dole out team responsibilities and ensure all ITRC requests are documented and completed timely.

  • Performs other job responsibilities and duties as assigned by Management.

Requirements:

  • Six years of auditing, accounting, management, or related experience.
  • Strong knowledge and application of internal controls, US GAAP, SOX, SOC1/SOC2, COSO, and risk-assessment practices.
  • Bachelor's degree in accounting, IT, or a business-related field is required.
  • An advanced degree in Accounting, Finance, Business Administration, or Information Systems is desired.
  • Certifications as a CFE and CISA are preferred.
  • Spanish language proficiency

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