Client Support Supervisor
4 weeks ago
Job Description
Position: US-CAN Customer Service Supervisor
Â
Unicityis a global leader in the health and wellness industry pursuing the advancement of nutritional science. Through our commitment to research, education, and development of new formulations that meet current and growing health concerns, Unicity improves the quality of people's lives by helping them to Look Better, Feel Better, and Live Better. Headquartered in Orem, Utah, and driven by more than 100 years of enterprise, Unicity empowers its employees, distributors, and customers to achieve their aspirations.
Â
What We Seek:
US-CAN Customer Service Team is on the internal lookout for a dynamic Customer Service Supervisor. Your primary responsibility is to oversee the daily operational tasks for the CS team. You'll provide essential support to our agents by addressing their inquiries promptly and ensuring that relevant and process-driven solutions are delivered in a timely manner. Success in this role requires familiarity with US-CAN Customer Service processes, efficient multitasking abilities, attention to detail, and the ability to work well under pressure. Additionally, you should embody the qualities of a team player, serve as a positive role model and possess the drive to accomplish tasks effectively. Overall, the customer service supervisor plays a crucial role in ensuring that the customer service team operates efficiently, delivers exceptional service and contributes to the overall success of the organization.
The must-haves:
- Minimum of 1-year relevant work experience in client support or a related field
- Demonstrated ability to lead and manage teams (minimum of 6 months to 1-year SME/Supervisory/Team Lead experience)
- Proficient in English with strong verbal and written communication skills
- Tech savvy and proficient in utilizing MS Office, G Suite, CRM Systems (Zendesk) and the likes
- Ability to multitask, prioritize and manage time effectively in a fast-paced environment
- Attention to detail and problem-solving skills
- A positive attitude and willingness to learn and adapt
- Open to working on-site during night shifts and rotating schedules
- Commitment to providing exceptional customer service and maintaining a positive attitude at all times
- Willing to start ASAP
What we offer:
- Highly collaborative and inclusive work culture
- Competitive benefits and compensation package
-
Client Support Supervisor
4 weeks ago
Taguig, Philippines Unicity International Full timeJob DescriptionPosition: US-CAN Customer Service Supervisor  Unicityis a global leader in the health and wellness industry pursuing the advancement of nutritional science. Through our commitment to research, education, and development of new formulations that meet current and growing health concerns, Unicity improves the quality of people's lives by...
-
Treasury Client Support
4 weeks ago
Taguig, Philippines Axos Business Center Corp Full timeThe Treasury Management Client Services Associate will provide direct assistance, support, client onboarding and customer service to clients utilizing Treasury Management products and services.Key Responsibilities:Lead customer training and perform installation of services post onboarding of new Treasury Management Services. Articulate features and benefits...
-
Treasury Client Support
4 weeks ago
Taguig, Philippines Axos Business Center Corp Full timeThe Treasury Management Client Services Associate will provide direct assistance, support, client onboarding and customer service to clients utilizing Treasury Management products and services.Key Responsibilities:Lead customer training and perform installation of services post onboarding of new Treasury Management Services. Articulate features and benefits...
-
Client Support Specialist
1 month ago
Taguig, Philippines Unicity International Full timeJob DescriptionPosition: Client Support Specialist What We Seek:Unicity Philippines is on the lookout for a dynamic Client Support Specialist to join our pioneer team for International Customer Support. You will provide a great customer support experience for our roster of clients by engaging them through inbound questions across multiple channels. Success...
-
Client Support Specialist
4 weeks ago
Taguig, Philippines Unicity International Full timeJob DescriptionPosition: Client Support Specialist What We Seek:Unicity Philippines is on the lookout for a dynamic Client Support Specialist to join our pioneer team for International Customer Support. You will provide a great customer support experience for our roster of clients by engaging them through inbound questions across multiple channels. Success...
-
IT Operations Supervisor
4 weeks ago
Taguig, Philippines John Clements Consultants Inc Full timeJob Title : IT OPERATIONS SUPERVISOR Active 2Education : (IT) or graduate Location : ONSITE / HYBRID / 1 day WFH/ REMOTE SHIFT : DAY / MID NIGHT LOCATION : BGC, Taguig City JOB DESCRIPTION : Operations Management : • Ensure the delivery of the committed support as listed in SLA to the team • Manage and ensure all day-to-day operations are executed...
-
IT Operations Supervisor
4 weeks ago
Taguig, Philippines John Clements Consultants Inc Full timeJob Title : IT OPERATIONS SUPERVISOR Active 2Education : (IT) or graduate Location : ONSITE / HYBRID / 1 day WFH/ REMOTE SHIFT : DAY / MID NIGHT LOCATION : BGC, Taguig City JOB DESCRIPTION : Operations Management : • Ensure the delivery of the committed support as listed in SLA to the team • Manage and ensure all day-to-day operations are executed...
-
Client Relationship Manager
7 days ago
Taguig, Philippines KMC Solutions Full timeMake your next big career move by applying as KMC Solutions’ next CLIENT SUCCESS ARCHITECT! The Client Success Architect (Account Management) at KMC is focused on maintaining exceptional relationships with Clients to provide best-in-class client experience. Our CSAs act as the overall liaison between the Client and all components of KMC’s Talent as a...
-
Client Services Agent
4 days ago
Taguig, Philippines CGI Full timePosition DescriptionJob Summary:As a Financial Support Representative specializing in financial investments, you will play a key role in ensuring a seamless and positive experience for both advisors and clients. Your primary responsibility will be to provide exceptional customer support related to financial investment accounts, addressing inquiries,...
-
Client Relationship Manager
6 days ago
Taguig, Philippines KMC Solutions Full timeMake your next big career move by applying as KMC Solutions’ next CLIENT SUCCESS ARCHITECT! The Client Success Architect (Account Management) at KMC is focused on maintaining exceptional relationships with Clients to provide best-in-class client experience. Our CSAs act as the overall liaison between the Client and all components of KMC’s Talent as a...
-
Facilities Supervisor
4 weeks ago
Taguig, Philippines Teleperformance Full timeJob Summary:Responsible for maintaining electrical, plumbing, mechanical, and other related systems. Has the ability to create facilities and maintenance programs that would ensure 100% production support. Can roll up his sleeves and perform the job required.Duties/Responsibilities:Implement the facilities and maintenance program of the company.Has the...
-
Client Services Agent
4 days ago
Taguig, Philippines CGI Full timePosition DescriptionJob Summary:As a Financial Support Representative specializing in financial investments, you will play a key role in ensuring a seamless and positive experience for both advisors and clients. Your primary responsibility will be to provide exceptional customer support related to financial investment accounts, addressing inquiries,...
-
Client Credit Junior Analyst
4 weeks ago
Taguig, Philippines Baker McKenzie Full timeThe Client Credit Junior Analyst will manage the growing demand for client credit revisions (i.e. matter re-assignment requests), reporting, and timely determinations. The role holder will support the attorneys globally through file updates and client credit decisions. A crucial aspect of the role is the daily application of the client credit manual,...
-
Facilities Supervisor
1 month ago
Taguig, Philippines Teleperformance Full timeJob Summary:Responsible for maintaining electrical, plumbing, mechanical, and other related systems. Has the ability to create facilities and maintenance programs that would ensure 100% production support. Can roll up his sleeves and perform the job required.Duties/Responsibilities:Implement the facilities and maintenance program of the company.Has the...
-
Information Technology Intern
2 weeks ago
Taguig, Philippines GBSS (Galilee Business Support Services) Full timeCompany DescriptionGBSS (Galilee Business Support Services) is an Australian-owned BPO with headquarters in Sydney and a branch office in Taguig, Philippines. Established in 2010, GBSS specializes in offshoring and outsourcing services, helping organizations of all sizes achieve their goals. With offices in Bonifacio Global City, the premier business...
-
Payments Client Services Officer
1 month ago
Taguig, Philippines JPMorgan Chase Bank, N.A. Full timeJob Description :Join the team that is offering the Payments Client Services for our World's largest Payments network!As a Client Service Officer in Payments, you will be responsible for managing key client relationships,acting as the in-country point of contact ensuring all client service related tasks are completed promptly.The Client Service Officer is...
-
Payments Client Services Officer
4 weeks ago
Taguig, Philippines JPMorgan Chase Bank, N.A. Full timeJob Description :Join the team that is offering the Payments Client Services for our World's largest Payments network!As a Client Service Officer in Payments, you will be responsible for managing key client relationships,acting as the in-country point of contact ensuring all client service related tasks are completed promptly.The Client Service Officer is...
-
Account Specialist
2 weeks ago
Taguig, Philippines Baker McKenzie Full timeThe Account Specialist I, Office Support will work with the Supervisor in the operational tasks, particularly in workload management. They will also be involved in some quality-related tasks as but not limited to internal quality audits and client-reported incidents.The role holder is also responsible for organizing and facilitating client meetings and...
-
Client Credit Junior Analyst
4 weeks ago
Taguig, Philippines Baker McKenzie Full timeThe Client Credit Junior Analyst will manage the growing demand for client credit revisions (i.e. matter re-assignment requests), reporting, and timely determinations. The role holder will support the attorneys globally through file updates and client credit decisions. A crucial aspect of the role is the daily application of the client credit manual,...
-
Client Service Manager
4 weeks ago
Taguig, Philippines JPMorgan Chase Bank, N.A. Full timeJob Description :Be part of the J.P. Morgan Asset & Wealth Management team.As a Client Service Support Manager within the Wealth Management team, you will be tasked with offering support to client service teams, managers, and clients. Your role will involve working in a dynamic, team-oriented, and fast-paced environment alongside advisors, client service,...