Network Infrastructure Engineer
3 weeks ago
- Provides second level technical support such as technical solutioning and discernments, troubleshooting, mitigations, upgrades, critical updates, fixes and rectifications.
- Handles technical leads, projects, initiatives and mentoring and coaching sessions with network administrators.
- Ensures standardizations and redundancies are implemented across the network infrastructure.
- Performs tier-2 management, administration and monitoring of datacenter infrastructure which involves various network technology, internet provider circuits and wide area network circuits.
- Performs tier-2 management, administration, deployment, configuration and monitoring network infrastructure running Fortinet and Cisco technology such as routers, switches and firewalls.
- Performs tier-2 management, administration and monitoring of data protection which involves network configuration and data backups.
- Performs tier-2 management, administration and monitoring of information security which involves networking securities vulnerability scans and remediations, port securities, multi-factor authentication, certificates, systems logs, and security compliances such as PCI, SOC2, HIPAA, ISO27001 and other security requirements.
- Performs tier-2 management, administration and monitoring of network alerts by monitoring platforms and regular updates and patches of network devices
- Performs escalations to higher tier support for unresolved issues and required next level troubleshooting.
- Adhere to company guidelines and procedures.
- Carry out all assigned task, initiatives and projects.
Requirements:
- At least 5 years of experience as Network Administrator
- Fluent in Oral and Written English Communication Skill
- Results-Oriented, Deadline-Driven, Proactive and a Multi-Tasker
- Above average Interpersonal Skill
- Can work on a Rotational Work Shifts
- Intermediate Proficiency on the following technical skills
- Technical Solutioning and Troubleshooting; Documentation
- Aruba networking; Fortinet Technology – Routers, Switches and Firewalls
- NSE Certified; Cisco Certified is a plus
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