Workforce Analyst II

JOB DESCRIPTIONSummaryResponsible for the development and maintenance of a comprehensive forecasting and scheduling model by using Workforce Management tools to analyze trends, prepare forecasts (Volume, AHT, and Shrinkage), create staffing requirements, and generate work schedules for contact centers.Essential Duties & ResponsibilitiesDetermine annual,...

Roles and Responsibilities▪Collecting & analyzing data to identify pattern, trends, and key performance indicators▪Monitors call volume & adjusts schedules to ensure consistent service is maintained▪Providing recommendations, key insights, and solutions to resolve any staffing and volume concerns▪Updating schedules to account for breaks, paid time...

Roles and Responsibilities ▪Collecting & analyzing data to identify pattern, trends, and key performance indicators ▪Monitors call volume & adjusts schedules to ensure consistent service is maintained ▪Providing recommendations, key insights, and solutions to resolve any staffing and volume concerns ▪Updating schedules to account for breaks, paid...

Roles and Responsibilities ▪Collecting & analyzing data to identify pattern, trends, and key performance indicators ▪Monitors call volume & adjusts schedules to ensure consistent service is maintained ▪Providing recommendations, key insights, and solutions to resolve any staffing and volume concerns ▪Updating schedules to account for breaks, paid...

JOB DESCRIPTIONSummaryResponsible for the development and maintenance of a comprehensive forecasting and scheduling model by using Workforce Management tools to analyze trends, prepare forecasts (Volume, AHT, and Shrinkage), create staffing requirements, and generate work schedules for contact centers.Essential Duties & ResponsibilitiesDetermine annual,...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewThe Procurement Product Compliance Analyst role is a position which focuses on ensuring TE Sensors supply base meets environmental and ethical compliance requirements. This role will work...

The Supply Chain Analyst role is expanded to Philippines. The right candidate will be responsible for Logistics Control Tower and Analytics to manage exceptions effectively to achieve operational excellence and further improve logistics performance, reduce logistics cost. Responsibilities: Logistics Control TowerSupport Logistics Control Tower portal...

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...

QualificationsSkills, Qualifications, and Competencies●Years of Experience: 3 of relevant experience and working knowledge of Resource Management Practices●Ability to identify efficiency measures and improvement approached ●Excellent analytical and troubleshooting skills●Ability to coordinate with multiple teams●Good written and verbal...

Qualifications Skills, Qualifications, and Competencies ● Years of Experience: 3 of relevant experience and working knowledge of Resource Management Practices ● Ability to identify efficiency measures and improvement approached ● Excellent analytical and troubleshooting skills ● Ability to coordinate with multiple teams ● Good written and verbal...

Where you fit Expect lots of support and encouragement while you're here. You'll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You'll have limitless opportunities to explore – whether that means building up new areas of expertise or taking in a different direction....

Qualifications Skills, Qualifications, and Competencies ● Years of Experience: 3 of relevant experience and working knowledge of Resource Management Practices ● Ability to identify efficiency measures and improvement approached ● Excellent analytical and troubleshooting skills ● Ability to coordinate with multiple teams ● Good written and verbal...

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a leading technology company that offers a full spectrum of global technology and supply chain services to businesses around the world.Job Summary:Our respected client is seeking for an experienced is seeking Information Security (SOC) Manager who will be responsible...

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a leading technology company that offers a full spectrum of global technology and supply chain services to businesses around the world.Job Summary:Our respected client is seeking for an experienced is seeking Information Security (SOC) Manager who will be responsible...

Tech - Operations Support (Accounts Payable - Request to Pay)Get to know ING:ING Hubs Philippines (ING Hubs PH) is an essential part of the ING organization offering services to various Business Units globally for Wholesale Banking and Retail Banking activities. Working at ING Hubs PH means collaborating with a diverse workforce where every challenge is...

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues,...

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues,...

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same. At ING our purpose is to empower people to stay a...

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same. At ING our purpose is to empower people to stay a...

Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell's business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our...