Reporting and Renewal Analyst Health and Benefits Analyst

4 weeks ago

Taguig, Philippines Willis Towers Watson Full time

Key Activities

  • Data management and reporting activities
  • Data entry activities
  • Administrative onboarding of new clients
  • Perform data validation and processing work using agreed upon tools, standards and techniques
  • Support the production of benefits plan design and reporting publications
  • Process, project and transaction management
  • Support contract renewal activities
  • Collect, validate and clean benefits enrolment and eligibility data
  • Assist with enrolment processes and ensure beneficiary data is updated
  • Monthly reconciliation of commissions and perform commission estimates
  • Setting up client premium invoices
  • Support claims management
  • Support benefit audit processes
  • Support interactions between clients, WTW and insurance vendors
  • Bachelor s degree or college undergraduate is required, preferably in a program with heavy emphasis on mathematics or business.
  • Previous benefits or insurance experience a plus
  • Experience with data entry, validation and manipulation (advanced Excel skills are essential)
  • Proficiency in English language is required (Good written and communication skill)
  • Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint)
  • Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data s applicability/accuracy for the designated purpose
  • Ability to ask the right questions and seek help where appropriate
  • Sense of accountability owning one s work and taking pride in it
  • Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate
  • Structured problem solving and analytical thinking
  • Continuous improvement mindset increasing task efficiency and effectiveness with each product or service repetition
  • Strong client service orientation
  • Strong client relationship, interpersonal and team skills
  • Proficiency in English required, good written and communication skills
  • Able to work shift hours

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