Technical Support Engineer

2 weeks ago

Manila, National Capital Region, Philippines Sungrow Power (Hong Kong) Co., Limited Full time

About Sungrow

As a key high-tech enterprise in China, Sungrow Power Supply Co., Ltd. specializes in R&D, production,sales and services of new energy equipment, such as solar energy, wind energy, electric vehicles, mainly provides photovoltaic inverters, wind energy converters, energy storage systems, floating photovoltaic systems, new energy automotive driving systems, EV charging station, smart energy operation and maintenance services, and commits itself to providing first-class full life cycle solutions of clean energy.

Since its establishment in 1997, Sungrow has always been engaged in the field of new energy power generation, adhered to market demand orientation, technological innovation as a power source for its business development, and established a professional R&D team with rich R&D experience and strong independent innovation capabilities. Sungrow, one of the few companies in the industry mastering multiple independent core technologies, has successively undertaken more than 20 major national science and technology planning projects and drafted multiple national standards.

Photovoltaic inverters, Sungrow's core products, have been accredited by TüV, UL, CSA, and other international authorities, and sold to more than 150 countries and regions. Sungrow's cumulative installed capacity of inverter equipment across the world has been above 154GW by the end of December 2020.

Sungrow was recognized by prestigious honors such as the "National Key New Products", "China's Famous Brand", "Top 500 Global New Energy Enterprises", "National Business Enterprise of Observing Contract and Valuing Credit", "China Industrial Awards", "Best Companies to Work for In ASIA 2019", "National Industrial Design Center" and "Forbes China's Most Potential Enterprises". Sungrow is identified as a state-level post-doctoral research workstation enterprise, national high-tech industrialization demonstration base and national accredited enterprise technology center, with its comprehensive strength ranking first class in the global new energy power generation industry.

In the future, Sungrow will adhere to its mission of "Clean power for all", accelerate the development of clean energy power generation system integration based on the new energy equipment business, innovate and expand new business in the field of clean power conversion technology, keep in close contact with its customers, actively participate in global competition, and strive to build itself into a respected global first-class company.

Responsibilities

Responsible for pre-sales technical support for photovoltaic inverters and PV&ESS hybrid products.

Provide timely, high-quality customer support and maintain good relationships with customers' technical teams

Provide technical proposals based on existing products, technical document packages, bidding documents, etc.

Prepare and review technical related documents and support the commercial team in reviewing related documents.

Participate in technical marketing activities to introduce Sungrow technology and solutions to the market.

Follow up on applicable local standards.

Proactively stay up to date on all the latest technology regarding Sungrow products and underlying technologies.

Assist in market analysis, including but not limited to customer needs and feedback, market trends, etc.

Job Requirements

Candidates must have full rights to work in Malaysia

Hold at least a bachelor's degree in electrical, electronics, power systems, automation or related engineering, and a master's degree is preferred.

Minimum five (5) years of experience in the renewable energy industry.

Proficiency in photovoltaic and BESS systems and renewable energy system design.

Solid knowledge of electrical principles.

Mastery of PVsyst and Microsoft Office skills.

Experience in electrical engineering, experience working/liaising with inverter manufacturers, PV project developers and PV project EPCs is preferred.

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