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Fulfillment Supervisor

3 months ago

Calamba, Calabarzon, Philippines SF Express Philippines Inc. Full time

Job Summary:

The Fulfillment Supervisor is responsible for overseeing the daily operations of the fulfillment department, ensuring that orders are processed accurately, efficiently, and on time. This role involves managing a team of fulfillment associates, coordinating with other departments, and implementing processes to improve productivity and quality. The Fulfillment Supervisor will play a critical role in maintaining high customer satisfaction by ensuring that all products are processed and shipped according to client standards and timeline.

Experience:

2+ years of experience in a fulfillment or warehouse environment, with at least 1 year in a supervisory role.Experience with warehouse management systems (WMS) and other relevant software.Skills:Experience in using data and metrics to drive continuous improvementStrong leadership and team management skills.Excellent organizational and time management abilities.Strong problem-solving skills and attention to detail.Effective communication and interpersonal skills.Report creationInventory SkillsProficiency in Microsoft Office Suite (Excel, Word, Outlook)Team ManagementTeam Management:Supervise, train, and evaluate fulfillment associates to ensure high performance.Schedule and coordinate shifts to ensure adequate coverage.Conduct regular team meetings to communicate goals, updates, and address any issues.