WB KYC Quality Review

3 days ago

Makati City, National Capital Region, Philippines ING Full time

Job Profile:

Perform end to end CDD Review aimed to discover in a sample all kinds of quality failures in CDD applications and CDD Quality Review to test for specific failures in completed CDD applications. Analyze Quality Assurance feedback and Operational Compliance Dashboard to perform root cause analysis on quality gaps and common errors. Organize lessons learnt and facilitate knowledge sharing sessions with Processing Units or the SME Community.

Job Description:

Key functional responsibilities
- Performing Quality Review on the CDD files:
- End to end CDD review: aimed at discovery of potential quality errors in CDD files in a population.
- Targeted review: to test for specific errors in completed CDD files.
- Analyzing feedback on quality coming from Quality Assurance, Operational Compliance Dashboard, and other sources.
- Determining focus areas for Quality Review and research questions.
- Performing root cause analysis for the quality gaps, common errors identified.
- Maintaining regular working relations with Processing Unit contacts e.g., Leads, SMEs, Signatories, etc. to perform in-depth root cause analysis
- Preparing reports on the outcome of analysis and ensuring feedback loop with the specific Processing Unit to agree on the outcomes.
- Proposing potential improvements, preventive and mitigating measures.
- Liaising with Global KYC end to end Pillar, WB CDD QC Lead on additional focus areas and improvement actions required.
- In some cases, validating closure of the improvement actions to confirm the structural fix has been applied.
- Organizing lessons learnt and facilitating knowledge sharing sessions with Processing Units or the SME Community

Other
- Supporting with project management activities related to quality, reporting, maintaining the team SharePoint, forms, and trackers.
- Creating and updating reporting for various Governance forums, updating of Quality Review workplace instructions whenever needed.
- Giving and asking for constructive feedback.
- Partnering with local organizations and Global KYC team to understand relevant regulatory requirements, quality opportunities, challenges, needs, gaps.

Required experience, skills and competencies:

- 3+ years of relevant experience in AML/ CDD/ KYC in roles like CDD/KYC Analyst, Quality Control, Quality Assurance, and/or Subject Matter Expert.
- Understanding of key regulations (FEC, ESR, FATCA, CRS) and their respective effects on the operational landscape of KYC.
- Academic level and preferably a certification in FEC, FATCA, CRS, ESR or AML expertise areas or willingness to achieve those certifications.
- Risk awareness and ability to interpret research results and which mitigation measures need to be designed and implemented following the research results.
- Independent, analytical thinker, natural curiosity and desire to improve. A growth mindset. ability to get people on board' and to influence change.
- Proactive self-starter, Can-Do, No Surprises and Positive mind-set. Overall, you have a healthy work ethic and a willingness to collaborate.
- Strong organizational and cultural sensitivity. Ability to successfully work remotely in multiple countries and ensure different cultures will work together as one team; taking into account different cultures, languages and time zones etc.
- Ability to display flexibility to teams and adapt plan, approach and behavior to the different needs, cultures and situations.
- Strong resilience; ability to navigate through ambiguity and simplify complexity without losing essence.
- High fluency in English is a must.

  • KYC Analyst

    2 days ago

    Makati City, National Capital Region, Philippines ING Full time

    As part of this role, you will be expected to study and gain expert knowledge about KYC, Transaction Monitoring, AML regulations, Counter-Terrorist Financing regulations, and rigorous Customer Due Diligence compliance. This role shall conduct/review and analyze information procured from the digital channel and ensure that Know Your Customer and Customer Due...

  • KYC Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines Booth & Partners Full time

    About the Client:Lendable connects emerging and frontier market fintechs with international and local investors so that they can in turn provide financial services to those who need it the most: underbanked consumers and small businesses. They have built the technical and financial infrastructure to increase access to credit in emerging and frontier markets,...

  • Business Control Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    Together with the Generic & KYC squad in Amsterdam and the virtual team in Bratislava and Manila, the Wholesale organisation and of course the other squads of CoE Business Control will work on keep the Wholesale Bank safe. Our squad's mission is: Building a platform of expertise on NFR, focusing on standardisation, efficiency and collaboration in an...

  • Business Control Officer

    2 months ago

    Makati City, National Capital Region, Philippines ING Full time

    Together with the Generic & KYC squad in Amsterdam and the virtual team in Bratislava and Manila, the Wholesale organisation and of course the other squads of CoE Business Control will work on keep the Wholesale Bank safe. Our squad's mission is: Building a platform of expertise on NFR, focusing on standardisation, efficiency and collaboration in an...

  • KYC Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines VCC Link, Inc. Full time

    A KYC Specialist's primary responsibility is to aid risk mitigation by following the client's rules, policies, and instructions in accordance with AML, CFT and other legislation. The Analyst is responsible for accurately analyzing all user data, documenting compliance with company processes. They will perform screening of Sanctions alerts, carry out...

  • FCFP Global Quality Management Quality Specialist

    1 month ago

    Makati City, National Capital Region, Philippines ING Full time

    FCFP Global Quality Management Quality SpecialistThe departmentWe are looking for specialists to support quality activities for FCFP Global Quality Management.The mission of Quality Management in the 1st Line of Defense is to ensure sustainable quality of TM, CDD and Screening processes, as well as their consistency and efficiency. This is achieved by...

  • FCFP Global Quality Management Quality Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    FCFP Global Quality Management Quality SpecialistThe departmentWe are looking for specialists to support quality activities for FCFP Global Quality Management.The mission of Quality Management in the 1st Line of Defense is to ensure sustainable quality of TM, CDD and Screening processes, as well as their consistency and efficiency. This is achieved by...

  • FCFP Global Quality Management Quality Specialist

    4 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    FCFP Global Quality Management Quality SpecialistThe departmentWe are looking for specialists to support quality activities for FCFP Global Quality Management.The mission of Quality Management in the 1st Line of Defense is to ensure sustainable quality of TM, CDD and Screening processes, as well as their consistency and efficiency. This is achieved by...

  • KYC Operation Consultant

    2 weeks ago

    Makati City, National Capital Region, Philippines Emapta Global Full time

    KYC Operation Consultant - Mandarin Speaker | Start ASAP | Shifting | WFHKYC Operation Consultant - Mandarin Speaker | Start ASAP | Shifting | WFH Email At the forefront of the global blockchain ecosystem stands our client, whose comprehensive product suite includes the largest digital asset exchange. With a mission to become the infrastructure provider for...

  • KYC Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines CloudPay Full time

    CloudPay is looking for a reliable KYC (AML) Specialist to help to undertake effective Anti-Money Laundering compliance checks in adherence with our global legal and regulatory obligations, and the obligations of our network of payment service partners.This role will be responsible in fulfilling upfront KYC checks of new prospect customers and ongoing...

  • FCFP Global Quality Management Quality Specialist

    4 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    We are looking for specialists to support quality activities for FCFP Global Quality Management. The mission of Quality Management in the 1st Line of Defense is to ensure sustainable quality of TM, CDD and Screening process, as well as its consistency and efficiency. This is achieved by the performance of objective assessment to determine how accurately the...

  • FCFP Global Quality Management Quality Specialist

    2 months ago

    Makati City, National Capital Region, Philippines ING Full time

    We are looking for specialists to support quality activities for FCFP Global Quality Management. The mission of Quality Management in the 1st Line of Defense is to ensure sustainable quality of TM, CDD and Screening process, as well as its consistency and efficiency. This is achieved by the performance of objective assessment to determine how accurately the...

  • TM Quality Review Specialist

    4 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we'd encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter.Quality Review...

  • TM Quality Review Specialist

    2 months ago

    Makati City, National Capital Region, Philippines ING Full time

    At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we'd encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter.Quality Review...

  • Lead Retail Banking Quality Review

    2 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    Lead Retail Banking Quality Review Lead and manage the Retail Banking Quality Review Team supporting Manila CDU Business Partners for the relevant services in scope. Know and understand the service/s that you will be managing, including but not limited to the following: the nature of the service, scope, service hours the Business Partner (COE / main...

  • Finance Advice Expert – Wholesale Banking

    6 days ago

    Makati City, National Capital Region, Philippines ING Full time

    Background on what ING is about: ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.At ING our purpose...

  • IT Area Lead Transaction Services

    22 hours ago

    Makati City, National Capital Region, Philippines ING Full time

    IT Area Lead - WB Tech Transaction Services Based in Manila | Job level 18 (GJA) If you want to work at a place where you will make an impact on developing ING Wholesale Banking's (WBs) strategic service offerings, where we endorse a proper engineering culture, and where we believe that the sky is the limit to where we can be in the future, please read on....

  • Business Analyst

    5 days ago

    Makati City, National Capital Region, Philippines ING Full time

    Tribe KYC Services NL is looking for an eager business process analysts, that can help us making our KYC processes more compliant, efficient and customer friendly. About the Tribe KYC Services KYC Services aims to minimize the risk of ING becoming involved in money laundering, terrorist financing or other reputational risks. This includes customer...

  • Business Analyst

    2 months ago

    Makati City, National Capital Region, Philippines ING Full time

    Tribe KYC Services NL is looking for an eager business process analysts, that can help us making our KYC processes more compliant, efficient and customer friendly.About the Tribe KYC Services KYC Services aims to minimize the risk of ING becoming involved in money laundering, terrorist financing or other reputational risks. This includes customer onboarding,...

  • Business Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    Tribe KYC Services NL is looking for an eager business process analysts, that can help us making our KYC processes more compliant, efficient and customer friendly.About the Tribe KYC Services KYC Services aims to minimize the risk of ING becoming involved in money laundering, terrorist financing or other reputational risks. This includes customer onboarding,...