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General Manager
2 months ago
**Job Title:** General Manager
**Company:** [Company Name]
**Job Summary:**
The General Manager is responsible for the overall management and performance of the dealership or auto-related business. This includes overseeing day-to-day operations, ensuring profitability, managing staff, and maintaining customer satisfaction.
**Key Responsibilities:**
- Operational Management:
- Oversee all aspects of dealership or business operations, including sales, service, parts, finance, and customer relations.
- Ensure that all departments are functioning efficiently and meeting performance targets.
- Financial Management:
- Prepare and manage the annual budget, ensuring that the business operates within financial constraints.
- Monitor financial performance, including profit and loss statements, and implement corrective actions as necessary.
- Strategic Planning:
- Develop and execute long-term strategic plans to achieve business goals and objectives.
- Identify new business opportunities, including market expansion, new product lines, and partnerships.
- Leadership and Team Management:
- Lead, mentor, and manage a team of department heads and other staff members.
- Foster a positive work environment that encourages teamwork, high performance, and continuous improvement.
- Customer Relations:
- Ensure a high level of customer satisfaction by maintaining strong relationships with key customers, clients, and business partners.
- Address and resolve any customer complaints or issues promptly and effectively.
- Compliance and Risk Management:
- Ensure that the dealership or business complies with all legal, regulatory, and industry standards.
- Manage risk by implementing safety and security measures, including compliance with environmental regulations.
- Marketing and Sales:
- Oversee the development and execution of marketing strategies to increase brand awareness and drive sales.
- Collaborate with the sales team to develop sales targets and ensure they are met or exceeded.
**Qualifications and Requirements:**
- Bachelor's degree in Business Administration, Management, or a related field (Master's degree preferred).
- Minimum of 8-10 years of experience in the automotive industry, with at least 5 years in a senior management role.
- Proven track record of successfully managing a dealership or large automotive business.
- Strong knowledge of automotive products, services, and industry regulations.
- Strong leadership and management skills, with the ability to motivate and lead a diverse team.
- Excellent financial acumen and understanding of budgeting, forecasting, and financial reporting.
- Strategic thinking and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders.
- Proficiency in business management software and Microsoft Office Suite.
- Willingness to travel as required to meet with clients, attend industry events, and oversee multiple locations if applicable.