On-site Reefer Specialist

4 weeks ago

Manila, National Capital Region, Philippines 2GO Group Inc. Full time

We're seeking a technical and customer-focused On-site Reefer Representative to support our customers with minor repairs, basic troubleshooting, and delivery activities. The ideal candidate has customer support experience, technical skills, and a willingness to learn and grow. Key qualifications include a bachelor's degree, technical training, and 1-2 years of related work experience. Strong communication and computer skills are also essential. The successful candidate will handle a range of responsibilities, from delivering and loading equipment to providing technical support and resolving customer issues. In this role, you'll have the opportunity to develop your skills, work with a talented team, and contribute to our company's mission to deliver exceptional service and support to our customers. The ideal candidate will be a team player, able to work independently and collaboratively, and possess excellent communication and problem-solving skills. If you're a motivated and customer-focused individual with a passion for technical work, we encourage you to explore this opportunity. We're looking for someone who is proactive, reliable, and able to work in a fast-paced environment. The On-site Reefer Representative will be responsible for providing technical support, resolving customer issues, and ensuring that our customers receive the best possible service. We're committed to creating a positive and inclusive work environment, and we're seeking someone who shares our values and is passionate about delivering exceptional customer service. The ideal candidate will have a strong understanding of technical concepts, be able to communicate effectively with customers and colleagues, and be able to work in a dynamic and fast-paced environment. The On-site Reefer Representative will work closely with our customers to understand their needs, provide technical support, and resolve any issues that may arise. In this role, you'll have the opportunity to work with a variety of customers, from small businesses to large enterprises, and develop your skills in a range of technical areas. If you're a detail-oriented and customer-focused individual with a passion for technical work, we encourage you to explore this opportunity. The On-site Reefer Representative will be responsible for delivering and loading equipment, providing technical support, and resolving customer issues. We're seeking someone who is proactive, reliable, and able to work in a fast-paced environment. The ideal candidate will have a strong understanding of technical concepts, be able to communicate effectively with customers and colleagues, and be able to work in a dynamic and fast-paced environment. We're committed to creating a positive and inclusive work environment, and we're seeking someone who shares our values and is passionate about delivering exceptional customer service. **Key Responsibilities:**
* Provide technical support and resolve customer issues
* Deliver and load equipment
* Work closely with customers to understand their needs
* Develop and implement solutions to improve customer satisfaction
* Collaborate with colleagues to resolve technical issues
* Stay up-to-date with technical developments and industry trends
* Communicate effectively with customers and colleagues
* Work in a fast-paced environment and adapt to changing priorities
* Meet deadlines and achieve goals
* Develop and maintain a strong understanding of technical concepts
* Provide excellent customer service and support
* Collaborate with colleagues to achieve team goals
* Stay organized and manage competing priorities
* Develop and maintain a positive and professional attitude
* Work in a team environment and contribute to a positive and inclusive work culture

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