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Waiter

2 months ago

Manila, National Capital Region, Philippines Elevatione Time Stops Ph Inc Full time

Key Responsibilities:

Customer Service: Greet guests warmly and ensure a welcoming environment. Take food and drink orders accurately, answer menu questions, and make recommendations.Order Management: Relay orders to the kitchen and bar staff, ensure timely delivery of food and beverages, and handle any special requests or dietary requirements.Table Maintenance: Set up and clear tables, ensure cleanliness of the dining area, and assist with seating arrangements. Monitor table progress to ensure a smooth dining experience.Payment Handling: Present bills to guests, process payments, and provide accurate change or receipts. Maintain a cash register, if applicable.Problem Resolution: Address any guest complaints or issues promptly, ensuring a positive resolution. Report any serious concerns to management.Team Collaboration: Work closely with kitchen staff, bartenders, and other team members to ensure a seamless service experience. Assist in restocking supplies as needed.Safety and Hygiene: Adhere to all health and safety guidelines, including proper food handling and sanitation practices. Qualifications:Previous experience as a waiter/waitress or in a similar role preferred but not required.Strong communication and interpersonal skills.Ability to multitask and work in a fast-paced environment.Basic math skills for handling transactions.Flexibility to work shifts, including evenings, weekends, and holidays.A positive attitude and a passion for customer service.