40 Healthcare CSR

3 days ago


Manila, National Capital Region, Philippines Collabera Technologies Private Limited Inc. Full time

Job Summary: Customer Service Representative (Night Shift, Healthcare Account)

We are looking for a motivated Customer Service Representative to join our team in a night shift capacity, supporting a healthcare account. This role offers the opportunity to provide essential support to patients, healthcare providers, and insurance professionals while enjoying fixed weekends off for a better work-life balance.

Key Responsibilities:

Provide exceptional customer service to patients, healthcare providers, and insurance professionals.Assist with inquiries related to healthcare benefits, claims, eligibility, and coverage.Navigate and utilize healthcare-specific software and databases effectively.Handle confidential and sensitive patient information with utmost discretion and adherence to HIPAA regulations.Document and maintain accurate records of customer interactions and transactions.Collaborate with team members to resolve complex issues and ensure timely resolutions.Stay updated on healthcare policies, procedures, and regulatory changes.Requirements:at least 2 years experience in customer service, preferably in a healthcare or insurance setting.Strong communication skills and ability to convey complex information clearly and concisely.Comfortable working night shifts with fixed weekends off.Familiarity with healthcare terminology, insurance processes, and medical billing practices.Proficiency in using CRM systems and other relevant software.Associate Degree/Bachelors Degree holder; additional education in healthcare administration or related fields is a plus.

  • Manila, National Capital Region, Philippines Neksjob Philippines Full time

    CSR - Healthcare Account Salary: PHP /month Preferred Site Alphaland, Makati Your day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding...

  • Healthcare CSR

    2 days ago


    Manila, National Capital Region, Philippines Collabera Technologies Private Limited Inc. Full time

    We are seeking 60 dedicated and compassionate Benefit Customer Service Representatives.This full-time, onsite position involves working the night shift with weekends off. If you have experience in CSR Healthcare and Claims, and are looking for an opportunity to make a meaningful impact, we encourage you to apply. As a Customer Service Representative handling...


  • Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time

    Position: Customer Service Representative (CSR)Account: Revenue Cycle (RCM) / HealthcareLocation: Pasig City - OnsiteSchedule: Nightshift scheduleEngagement: Direct Hire / Full time As a member of our customer service team, you will assist patients with their hospital admissions. There will be times when it moves quickly, and they will look to you to provide...


  • Manila, National Capital Region, Philippines Metacom Full time

    Are you thrilled about delivering outstanding customer service? We're looking for a lively Customer Service Representative to join our team in Manila. The role is in Sta Mesa and for our Healthcare Account.Your Key Responsibilities:Provide top-notch customer service to clients within the Healthcare sector.Address customer inquiries and resolve issues in a...


  • Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time

    We are hiring for Customer Service Representative - HEALTHCARE/FINANCIAL ACCOUNT | BGC, Taguig | Hybrid Set up | With Competitive Salary & Benefits | Tools provided | 100% Virtual ProcessQualifications: 1 year solid experience handling international account Completed 2 years in college / Vocational Graduate Good Communication skills Background in working...


  • Manila, National Capital Region, Philippines Neksjob Full time

    We are Hiring for Call Center AgentCustomer Service Representative CSR / Travel - CebuJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business...


  • Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time

    Exam - HR Interview - Final Interview - Job OfferFast Hiring 1-2 Days Guaranteed.We are currently looking for CSRs for Healthcare Account (Inbound) Hybrid set-up (2-3x a week onsite)Qualifications:-Completed atleast 2 years in College or College Graduate.-Minimum of 1 year experience in international account (inbound) from...

  • CSR/Lead Gen

    2 weeks ago


    Manila, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time

    Client Services Representative/ Lead GenA Customer Service Representative, or Customer Help Representative, is responsible for engaging with customerson behalf of the company. Their duties include answering phone calls or emails from customers to answerquestions, participating in meetings with the customer service team to discover new communication tactics,...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Roles and Responsibilities● As a Healthcare Representative, you will answer call and inquiries of customers in accordance with standard policies and procedure● Interact with the customers to provide them with the information and assistance they need on our client's products and services over the phone.● Provide excellent customer service by focusing on...


  • Manila, National Capital Region, Philippines Aspire Global Solutions Full time

    Are you thrilled about delivering outstanding customer service? We are actively looking for Call Center Agents around Metro Manila or in any nearby Cities.We offer up to 25k salaryQualifications: Candidate must have at least 1 month of BPO experience Candidate must have at least Good English Communication Skills Accepting Highschool graduates, College...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Roles and Responsibilities● As a Healthcare Representative, you will answer call and inquiries of customers in accordance with standard policies and procedure● Interact with the customers to provide them with the information and assistance they need on our client's products and services over the phone.● Provide excellent customer service by focusing on...

  • Call Center

    2 weeks ago


    Manila, National Capital Region, Philippines NeksJob Philippines Full time

    Urgent Hiring As a Customer Service Representative (CSR) or Customer Support Representative plays an important role in providing help and support to customers over the phone. Ensure that all responses to customers and clients are provided with honesty and compassion.Who are we looking for?- HS Graduate / K12 / 1st year College : 1 year CCE- College Undergrad...

  • Call Center

    2 weeks ago


    Manila, National Capital Region, Philippines NeksJob Philippines Full time

    Urgent Hiring As a Customer Service Representative (CSR) or Customer Support Representative plays an important role in providing help and support to customers over the phone. Ensure that all responses to customers and clients are provided with honesty and compassion.Who are we looking for? HS Graduate / K12 / 1st year College : 1 year CCE College Undergrad ;...


  • Manila, National Capital Region, Philippines Metacom Full time

    Are you thrilled about delivering outstanding customer service? We're looking for a lively Customer Service Representative to join our team in Manila. The role is in Santa Mesa and for our Healthcare Account.Your Key Responsibilities:Provide top-notch customer service to clients within the Healthcare sector.Address customer inquiries and resolve issues in a...


  • Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time

    Hiring BGC, TaguigHybrid Set UpFinancial Account Qualifications:College GraduateCandidate must have 1 year experience in BPO handling any metrics driven international account. (Metrics: AHT, CSAT, QA)Can accept candidates outside healthcare/banking/financial/life insurance support for as long as account handled is complex, international, inbound. 2....


  • Manila, National Capital Region, Philippines NeksJob Philippines Full time

    Customer Service Representative | CSR Role | Apply Now (Vertis north)Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or...


  • Manila, National Capital Region, Philippines Lexieconsulting Full time

    We are looking for a Customer Service RepresentativeBulacanWith Call Center experience focus on Medical Billing CollectionWilling to work onsiteHighschool College Level Seniority levelSeniority level Entry level Employment typeEmployment type Contract Job functionContact Center - Customer Service Officer (Voice) National Capital Region, Philippines 3 linggo...


  • Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time

    JOB QUALIFICATIONS:• At least HS/SHS graduate with 6-24 months international BPO voice experience or a fresh graduate of any 4 yr course• Must be willing to work in Northgate Cyberzone, Alabang, Muntinlupa City.• Must be willing to work on shifting schedulesROLE AND RESPONSIBILITIES• You will respond to customer service inquiries and issues by...


  • Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time

    JOB QUALIFICATIONS:• At least HS/SHS graduate with 6-24 months international BPO voice experience or a fresh graduate of any 4 yr course• Must be willing to work in Northgate Cyberzone, Alabang, Muntinlupa City.• Must be willing to work on shifting schedulesROLE AND RESPONSIBILITIES• You will respond to customer service inquiries and issues by...


  • Manila, National Capital Region, Philippines ActiveOne Health, Inc. Full time

    Generates sales of sleep diagnostics and solutionsDetails sleep study services and sleep solutions to patients, doctors and institutional clientsDoes regular visits to and maintains good relationships with MDsDemonstrates portable sleep tests to patientsAssists in complete overnight sleep study of patientsDemonstrates sleep products including positive airway...