Order To Cash Analyst
3 days ago
Order To Cash Analyst Job Description
Manage customer billing for Genesys, reviewing orders and ensuring timely invoicing and collection. Monitor and improve OTC performance, ensuring accurate processing and invoicing of orders.
Key Responsibilities:
* Review order information, such as Purchase Orders, to ensure invoices are created, delivered, and collected on time.
* Monitor and improve OTC performance standards, streamlining processes and enhancing efficiency.
* Collaborate with Sales, Operations, Finance, and other teams to resolve OTC-related issues and optimize workflows.
* Develop and maintain OTC work instructions and metrics to measure process effectiveness.
* Ensure timely and accurate processing of customer orders, invoices, and payments, maintaining compliance with company policies and regulatory requirements.
* Investigate and resolve discrepancies or disputes related to orders, invoices, and payments to minimize revenue leakage and ensure customer satisfaction.
* Support OTC-related projects and system implementations to drive operational excellence and scalability.
* Handle customer correspondence related to order processing or invoicing issues.
* Maintain customer master data and update internal systems as needed.
* Support the FSSC framework through active participation in initiatives, projects, and events.
Qualifications:
* Bachelor's degree in Business Administration, Finance, or related field.
* 3+ years of experience in Order to Cash (OTC) functions.
* Strong understanding of order processing, billing, invoicing, and collections processes.
* Strong computer literacy and proficiency in ERP systems, such as Salesforce, NetSuite, Esker, and Workday, and MS Office suite.
* Excellent analytical, problem-solving, and communication skills.
* Previous experience working across geographies an advantage.
* Strong desire to meet or exceed targets and deliver within deadlines.
* Excellent communication skills and ability to work effectively with both internal and external customers and strong English language skills (written and spoken).
* Strong organizational and priority skills.
* High degree of accuracy and reliability in data processing and financial analysis.
* Willingness to take on additional projects or workload from time to time.
* Mature and professional approach to work, ensuring confidentiality of data and confidence of other employees.
* Ability to work and deliver within tight deadlines and willingness to work longer than standard hours when required.
* Ability to work effectively with both internal and external customers.
-
Cash Receipts Analyst
1 week ago
Manila, National Capital Region, Philippines EFlexervices Full timeAbout eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, committed to delivering exceptional quality and building trust with our clients. We're not just a BPO company – we're your partners in success.What We're Looking ForWe're seeking a talented Cash Receipts Analyst to join our Network Finance Operations team. As a vital member of...
-
Cash Receipts Analyst
1 week ago
Manila, National Capital Region, Philippines EFlexervices Full timeAbout eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, dedicated to providing exceptional quality and building unshakable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.What We're Looking ForWe're seeking a...
-
Order Management Associate
3 days ago
Manila, National Capital Region, Philippines Satellite Office Full timeData AnalystWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be awesome.Required Skills and QualificationsAs the Data Analyst, you will play a critical role in analysing data across our digital platforms to drive informed decision-making. This role will focus on interpreting complex data...
-
Order Management Associate
1 week ago
Manila, National Capital Region, Philippines Satellite Office Full timeData Analyst role involves analysing data across digital platforms to drive informed decision-making.Main Responsibilities:Interpreting complex data sets to identify trends and provide actionable insightsCommunicating findings effectively to stakeholdersHandling complex order processes and customer interactions to enhance sales and service...
-
Order Management Associate
2 weeks ago
Manila, National Capital Region, Philippines Satellite Office Full timeAs a Data Analyst, you will play a critical role in analysing data across our digital platforms to drive informed decision-making. Our company culture is rich and diverse, offering opportunities for growth and development. Key Responsibilities: Interpret complex data sets to identify trends and provide actionable insights. Communicate findings...
-
Payments Analyst
3 weeks ago
Manila, National Capital Region, Philippines ING Full timePayments Analyst role involves handling international payments, domestic and direct debits, ensuring compliance with rules and procedures, and improving payment quality. As a Payments Analyst, you will work with various teams to allocate escalations, prevent them from arising, and provide recommendations to reduce non-processed payments. Key...
-
Manila, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeWhether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...
-
Bilingual Thai Operations Specialist
1 week ago
Manila, National Capital Region, Philippines GearCraft Mechanical Full timeJob RequirementsWe are seeking a highly skilled and experienced professional to join our team at GearCraft Mechanical as a Bilingual Thai for SR Analyst with Good Incentives. The ideal candidate will have a strong background in Order to Cash processes and a proven track record of delivering efficient and high-quality results.Key ResponsibilitiesExecute...
-
Manila, National Capital Region, Philippines TechoMania Full timeJob Title: Bilingual Thai for SR Analysts in Manila with Good BenefitsWe are seeking a highly skilled Bilingual Thai language specialist to join our team at TechoMania in Manila. The ideal candidate will have a strong background in Thai language and culture, as well as experience in executing processes related to Order to Cash with a focus on efficiency,...
-
Manila, National Capital Region, Philippines Wells Fargo Philippines Full timeAbout this role:Wells Fargo is seeking a Securities Operations Representative.In this role, you will:Perform various operational tasks on complex securities that require general knowledge of unit functions and systemsSupport securities operationsIdentify ways to improve the overall processPerform moderately complex duties such as processing, researching...
-
Payments Analyst
2 months ago
Manila, National Capital Region, Philippines ING Full timePayments AnalystPayments Settlements Services (PSS) and Wholesale Banking (WB) payments act as a utility unit which service Processing and Investigations functions across different product areas like True International Payments (TIP), SEPA, Instant Payments, MIPs and Retail Payments for Wholesale Banking Operations (WBO) and Retail products in multiple...
-
Accounts Receivable Analyst II
2 weeks ago
Manila, National Capital Region, Philippines iSupport Worldwide Full time**Accounts Receivable Analyst II** We are seeking a proactive Accounts Receivable Analyst II to manage Accounts Receivable functions, ensuring accurate payment processing, account reconciliation, and chargeback investigations. **Key Responsibilities:** Manage a large number of accounts, including big and small businesses, to maintain account integrity and...
-
Treasury Analyst
3 weeks ago
Manila, National Capital Region, Philippines Petron Corporation Full timePrimary FunctionThe jobholder is primarily responsible for the overall treasury management functions of the Subsidiaries.Responsible for the placements of excess funds in high yielding instruments and the positioning of placements with maturing obligations. Job Description Asks quotations from accredited banks for various instruments on money market...
-
Sales Analyst
1 week ago
Manila, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full timeJob Summary: Maintain base and profile pricing in the order processing system, prepare price audits, and manage price increase cycles to drive growth and support operational pillars. Emerson, a 133-year-old company, has a rich history of innovation and transformation. As a Lead Analyst, Pricing, you will play a vital role in shaping the company's future....
-
Payments Analyst
1 month ago
Manila, National Capital Region, Philippines ING Full timePayments Analyst – Processing & InvestigationsBackground on what ING is about (Generic ING background): ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most...
-
Sales Analyst
4 days ago
Manila, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full timeEmerson, a 133-year-old company, seeks a Lead Analyst, Pricing, to maintain pricing in the order processing system, prepare price audits, and enact price increase cycles. The ideal candidate will have a strong drive for results, be proactive, and proficient in data/price analysis and strategies. They will work independently, generate accurate reports, and...
-
Healthcare Accounts Receivable Cash Posting
3 weeks ago
Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full timeAs an Accounts Receivable Clerk within the healthcare industry, you will play a crucial role in our revenue cycle by ensuring the timely reimbursement of outstanding accounts. Your primary responsibility will be to resolve outstanding accounts receivable and drive accounts to resolution based on the specific duties assigned to your role as per client...
-
Manila, National Capital Region, Philippines ITC WORLDWIDE Full timeFinancial Accountant and Business Central AnalystWe are seeking a highly skilled Financial Accountant and Business Central Analyst to join our team at ITC Worldwide. As a key member of our finance team, you will play a pivotal role in managing budgets and recurring billing projects for services and consulting.This role involves working with Microsoft...
-
Bilingual Thai Analyst with Efficiency Focus
1 week ago
Manila, National Capital Region, Philippines GearCraft Mechanical Full timeJob RequirementsWe are seeking a highly skilled Thai Language Specialist to join our team at GearCraft Mechanical.Key Qualifications:Bachelor's Degree in any fieldAt least 6 months of experience in a desk jobProven experience in executing processes related to Order to Cash with a focus on efficiency, first-time quality, and continuous process...
-
Corporate Process Analyst
2 months ago
Manila, National Capital Region, Philippines Meralco Industrial Engineering Services Corporation Full timeJOB SUMMARYThe Corporate Process Analyst provides support to the Company through implementing various process improvement initiatives and projects in order to ensure strategic alignment of the organization to its goals and objectives. He/she conducts studies and reviews processes of the whole organization to improve efficiency and optimize resources. KEY...