Quality Assurance Head
1 month ago
Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today
Assists in calibrating the KYM process and methodologies to comply with the updated regulations
Leads in resolving the findings related to the KYM process by the governance teams (i.e. Internal Audit, Risk and Compliance)
Assess the key issues and identification of root cause and trends for errors and areas of improvement
Spearheads calibration sessions with other document review teams
Reports the findings and recommendations to the process owners to strategize the recommended action plans.
Performs coaching sessions for the QA Team
Implement action plans in addressing the root cause of the key issues.
Performs project management of special projects and automation initiatives involving QA
Manages and performs oversight on the team's performance and KPI
Reports operational results and analysis to B2B Risk Management Head and B2B Mancom
Facilitates group discussions, business reviews, business strategy changes, and any critical discussion related to QA
Actively seeks new ways of working and gain different perspectives to improve productivity
Performs other duties and responsibilities that may be assigned by the Immediate Supervisor and /or the Management team
What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
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