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Sales Support Associate
3 months ago
Educational Qualifications:
Senior High School or College graduate (preferably 19 to 25 years old)Area of Expertise:Customer serviceMandatory Skills:Excellent knowledge in Google Workspace Proficiency in Social Media PlatformsDemonstrates a sense of urgency and ability to meet deadlines Ability to interact with employees and customers in a professional mannerKeen to detailsCustomer-orientedProduct knowledgeInitiativeCollaborationDesired Skills:Positive attitudeOrganizational SkillsCommunicationTeam PlayerDuties and Responsibilities:Handling online inquiries
Responding promptly and professionally to inquiries on platforms like Facebook, TikTok, Instagram, etc.Ensuring all customer queries and concerns are addressed effectively to facilitate sales closureMaintaining a customer-focused approach to enhance satisfaction and encourage conversions Encoding and monitoring all inquiries both online and actual Ensuring data is complete, correct, and delivered on timeMonitoring inquiry trends to improve response strategies Regular Correspondence with old prospect buyers Reaching out via phone, email, or other preferred communication channelsProviding detailed information about current promotional offers and discountsEncouraging prospects to reconsider purchasing with updated promoMaintaining records of follow-up communications and responses for future reference Assisting buyers with reservation processes, document preparation, and submission of 30 days requirements compliance and filing of files Work Schedule and Conditions:Five (5) days a week, 8am to 5pm, over time if needed (flexible schedule that includes being on-call on weekends and holidays)Possible work-from-home setup after completion of probationary periodWork Location: Mabalacat City, PampangaEmployment Benefits:
Mandatory employee benefits
13th month payHoliday payOvertime paySocial Security System (SSS)Philippine Health Insurance Corporation (PhilHealth)Pag-IBIG Health Maintenance Organization (HMO) Leave credits Birthday incentives Company outing and seminarsSummary of role requirements:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonNo experience required for this roleWorking rights required for this roleExpected start date for role: 26 August 2024Expected salary: ₱12,000 per month
