Casino Cashier

3 days ago


Manila, National Capital Region, Philippines Newport World Resorts Full time

JOB SUMMARY

The Casino Cashier is responsible for the accurate and efficient exchange of cash, checks, and other monetary instruments for chips or vice versa in compliance with all gaming procedures while providing excellent customer service.

RESPONSIBILITIES

Receive cash and other modes of payment from players and exchange it with gaming chips, tickets, vouchers, or other casino services (e.g. program enrollment, buy-in, patron deposits, etc.)Process credit card and other electronic fund transfer transactionsProcess release of cash to players and redemption of vouchers and prizes (e.g. withdrawals, settlement, reimbursement, e-cash out, slot payment vouchers, jackpot payout, etc.)Issue chip warrants under the supervision of Casino Treasury Supervisor/ManagerBalance transactions against currency, cash, and checks on hand at the end of the shiftsPerform soft count/bill count on rotation basisConduct balance of chip bank and window balancingReport all lost and found cash and chipsConduct balance transactions against currency, cash, and checks on hand at the end of the shiftsPerform soft count/bill count on rotation basisAdhere strictly to established policies, procedures, internal controls and guidelinesIdentify and report counterfeit gaming chips, currencies, coins, checks, and other monetary instrumentsVerify player's information by requesting for valid identification documents and report any fraudulent transactionsTreat customers with the utmost courtesy, diplomacy and respect in adherence to the Casino Service PolicyHandle customer complaints and identify situations that require supervisor intervention QUALIFICATIONSCompleted at least two (2) years in collegePreferably with one (1) year experience working as a cashierExperience in Gaming and Hospitality industry is an advantagePossesses good mathematical skillsHas knowledge of proper cash handling proceduresAble to cope with fast-paced environmentHas good attention to detailHas excellent interpersonal skillsFresh graduates are also welcome to apply

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