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Customer Care Officer

1 month ago

Davao City, Davao, Philippines FTC Group of Companies Full time

Job Summary: Prepare and send documents to buyers and sellers, facilitate payment restructuring, and ensure timely turn-over of units.

**Job Description**

  • Prepare welcome letter to new buyers and send Contract to Sell and Joint Venture documents.
  • Mailing of Statement of Accounts or Demand Letters to relevant parties.
  • Communicate with seller and buyer regarding documentations and fees.
  • Facilitate payment restructuring and ensure timely resolution.
  • Prepare documents for unit turn-over and ensure smooth transition.