RevOps Deal Support Analyst

1 month ago

Taguig, National Capital Region, Philippines Zendesk Full time

By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.


Job Description
  • Process Level 2-3 or medium-high risk, medium-high complexity deal types for SMB and APAC Commercial market segments
  • Handles pre-signature, sales inquiry, and opportunity/quote support tickets for in-scope deal types
  • Drive resolution to in-scope complex scenarios/deals escalated by Sr. Specialists
  • Participates in conducting RCA to escalations on deals processed
  • Partner with Sales to teach best practices and help prepare a variety of strategic deals for management review
  • Act as a trusted advisor to guide sales representatives through the deal flow process and review contracts to ensure it conforms to finance audit reviews and revenue recognition policies
  • Drive proactive communication with internal business partners such as Sales, Finance, Legal, Revenue Recognition, and Sales management on any urgent orders or exceptions
  • Ensure to maintain knowledge and alignment of all process updates
  • Participate in designing and implementing an evolving business process to support extreme revenue growth
  • Provide weekly updates on interactions with customers/internal stakeholders and discuss learnings and challenges during the weekly regional meetings
  • Under the guidance of senior team members, work on ad-hoc projects & analysis
  • Manage the Individual Productivity on a daily basis ensuring that deliverables are processed at agreed SLAs
  • Participate & support continuous improvement initiatives by providing ideas/pain points/recommendations during data gathering

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

About Zendesk - Champions of Customer Service

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you're collaborating from your home office, a Zendesk workspace, or the kitchen table, you're part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

  • RevOps Deal Support Analyst

    1 month ago

    Taguig, National Capital Region, Philippines Zendesk Full time

    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job Description Process Level 2-3 or medium-high risk, medium-high complexity deal types for SMB and APAC Commercial market segmentsHandles pre-signature, sales inquiry, and...

  • RevOps Deal Support Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines Zendesk Full time

    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job Description Process Level 2-3 or medium-high risk, medium-high complexity deal types for SMB and APAC Commercial market segmentsHandles pre-signature, sales inquiry, and...

  • RevOps Deal Support Analyst

    4 weeks ago

    Taguig, National Capital Region, Philippines Zendesk Full time

    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job Description Process Level 2-3 or medium-high risk, medium-high complexity deal types for SMB and APAC Commercial market segmentsHandles pre-signature, sales inquiry, and...

  • Sr. Analyst

    1 month ago

    Taguig, National Capital Region, Philippines Cognizant Technology Solutions Full time

    BD ManagerQualification:MBA / Engineering Graduate with relevant industry experienceResponsibility:Opportunity Management Understand the problem statement (RFP/ RFI) and ensure identification of missing information jointly with the pursuit team and support the framing of appropriate queries to capture the missing information. Validate the service lines and...

  • Sales Support Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines Nasdaq, Inc. Full time

    Sales Support Analyst - FinTech Commercial and Sales Operations page is loaded Sales Support Analyst - FinTech Commercial and Sales Operations Apply locations Philippines - Taguig City - National Capital Region time type Full time posted on Posted Yesterday job requisition id R Why NasdaqWhen you work at Nasdaq, you're working for more open and transparent...

  • Cloud Operations Support Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines WTW Full time

    We are looking for a Cloud Support Analyst, you will be part of a team that keeps the business running for cloud products and services that are used 24×7 by Willis Towers Watson's clients around the world. You will be tasked to be part of a support team various Azure Cloud Environments and maintain applications that powers all our cloud offerings. Our team...

  • Cloud Operations Support Analyst

    3 weeks ago

    Taguig, National Capital Region, Philippines WTW Full time

    We are looking for a Cloud Support Analyst, you will be part of a team that keeps the business running for cloud products and services that are used 24×7 by Willis Towers Watson's clients around the world. You will be tasked to be part of a support team various Azure Cloud Environments and maintain applications that powers all our cloud offerings. Our team...

  • Tech Support System Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines IQVIA Argentina Full time

    Role Purpose:Responsible for resolving incoming telephone and email requests within the agreed service levels as well as handling Level 1 escalations including medical emergency situations and handle any customer escalations. In addition, he/she is responsible for assisting the Team Lead in the daily monitoring of support issues reported by the field and...

  • Support Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines Glints Full time

    Support Analyst (Open for Fresh Graduates)Hybrid - BGC, TaguigNight ShiftDirect Hire - Full TimeWhat You'll Be Doing● Responding to our customer's iAuditor-related concerns through chat, email, and calls based on protocol and current metrics.● Documenting customer inquiries on all platforms, making sure they're accurate, complete, and compliant with the...

  • Analyst Programmer

    2 weeks ago

    Taguig, National Capital Region, Philippines Sun Life Financial Full time

    Analyst Programmer - Cobol/DB2 page is loaded Analyst Programmer - Cobol/DB2 Apply locations Taguig City, National Capital Region (Manila) time type Full time posted on Posted 30+ Days Ago job requisition id JR You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self....

  • Sales Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines JTI (Japan Tobacco International) Full time

    Email This position will remain open until filled.Local applicants are welcome.Department: Sales - Trade and Commercial PlanningReporting to: Sales System and Master Data ManagerWHAT THIS POSITION IS ABOUT - PURPOSEThe incumbent acts as the in-house expert supporting the day-to-day operations of the Sales Force Automation solution (SFA) and maintain the...

  • Financial Services Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    Financial Services Analyst (Banking) in Taguig, responsible for end-to-end sales management and client relationshipsKey points:Manage sales opportunities from pursuit to closure with deep sales expertiseDevelop relationships with key clients, protect and grow businessTarget the right clients, win profitable deals, and build trust-based relationshipsCreate...

  • Systems Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines Sun Life Financial Full time

    Systems Analyst - Cobol/DB2 page is loaded Systems Analyst - Cobol/DB2 Apply locations Taguig City, National Capital Region (Manila) time type Full time posted on Posted 30+ Days Ago job requisition id JR You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll...

  • Technical Support Analyst, Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines Infor Inc. Full time

    Technical Support Analyst, Associate Country Philippines City Job ID 40135 Department Customer Support Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type Hybrid Responsible for providing world-class technical support for the Workforce Management application to Infor's enterprise clients. The Associate Support Analyst must be...

  • Financial Services Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    Financial Services Analyst (Banking) in Taguig, responsible for end-to-end sales management and client relationshipsKey points:Manage sales opportunities from pursuit to closure with deep sales expertiseDevelop relationships with key clients, protect and grow businessTarget the right clients, win profitable deals, and build trust-based relationshipsCreate...

  • Marketing Support – Systems

    2 weeks ago

    Taguig, National Capital Region, Philippines Coca-Cola Beverages Philippines Full time

    Marketing Support – Systems & Process AnalystJob Title: Marketing Support – Systems & Process AnalystReporting Relationships:Reporting to: Systems & Help Desk Associate ManagerNumber of Direct Reports: N/ARole OverviewThe Marketing Support – Systems & Process Analyst ensures accurate and on-time processing of material code creation or exclusion...

  • Associate Cloud Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines Willis Towers Watson Full time

    We are looking for an Associate Cloud Support Analyst, you will be part of a team that keeps the business running for cloud products and services that are used 24×7 by Willis Towers Watson's clients around the world. You will be tasked to be part of a support team to operate and maintain applications that powers all of our cloud offerings. Our team in...

  • Cloud Operations Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines Willis Towers Watson Full time

    We are looking for a Cloud Support Analyst, you will be part of a team that keeps the business running for cloud products and services that are used 24×7 by Willis Towers Watson's clients around the world. You will be tasked to be part of a support team various Azure Cloud Environments and maintain applications that powers all our cloud offerings. Our team...

  • AVP - Applications Support Sr Analyst, Philippines (Hybrid)

    2 weeks ago

    Taguig, National Capital Region, Philippines Citigroup Inc. Full time

    The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively...

  • Treasury Disbursement Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines Sun Life Financial Full time

    Treasury Disbursement Analyst (2-yr Project Based) page is loaded Treasury Disbursement Analyst (2-yr Project Based) Apply locations Taguig City, National Capital Region (Manila) time type Full time posted on Posted Today job requisition id JR You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and...