staff

1 month ago


Manila, National Capital Region, Philippines Rica Ana Trading Full time

About the role

We are seeking an experienced I.T STAFF to join our dynamic team at Rica Ana Trading. In this full-time role based in Mandaluyong City Metro Manila and Muntinlupa, you will be responsible for providing expert technical support and IT services to ensure the smooth running of our operations.

What you'll be doing

Provide first-line IT support and troubleshooting for hardware, software, networks and other systemsRespond to and resolve user queries and issues in a timely and efficient mannerMaintain and update the company's IT infrastructure, including servers, workstations, printers and other devicesInstall, configure and test new software and hardware as requiredAssist with the development and implementation of IT policies and proceduresProvide training and guidance to end-users on the effective use of IT systemsCollaborate with the IT team to implement innovative solutions that drive productivity and efficiencyWhat we're looking forCandidate must posses a Bachelor of Science in Information Technology or any Computer related course, Fresh Graduate are open to applyStrong technical skills and knowledge of hardware, software, networking and IT securityExcellent customer service and communication skills, with the ability to explain complex technical issues to non-technical usersProactive problem-solving and analytical skillsAbility to work independently as well as collaboratively in a team environmentRelevant certifications in IT support or computer science would be an advantage
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