Client Services Representative

4 weeks ago


Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time

Provide day-to-day guidance and support to clients, answering queries, maintaining logs, and ensuring follow-through. Develop skills to build effective relationships and understand clients\u2019 potential business needs. Ensure accurate and timely communication and provide support to other team members.

  • Develop technical skills to answer client queries and maintain logs.
  • Develop interpersonal skills to build effective business relationships with defined clients.
  • Develop knowledge to ensure accurate and timely communication of support issues to relevant departments.
  • Provide support to other team members.
  • Bachelor\u2019s Degree Required
  • Proficient in PC applications such as Excel
  • Effective communication with various levels of the organization (written and oral)
  • Ability to carry out analysis and information gathering to resolve routine problems


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