Customer Service Representative with Excellent Communication Skills

5 days ago


Manila, National Capital Region, Philippines Work Services Full time

Work Services is hiring a Customer Service Representative for our G5 Makati location. As a CSR, you will be part of a dynamic team responsible for providing top-notch customer service to our clients.

Compensation and Benefits

We offer an attractive package that includes:

  • A competitive salary of up to 23,000 PHP per month
  • HMO benefits to ensure your health and wellness are taken care of
  • Monthly incentives to recognize your hard work and dedication
  • Mandatory government benefits to provide financial security

You will also have the opportunity to earn extra income through overtime pay and night differentials.

About the Role

As a Customer Service Representative, you will be working in a fast-paced environment, communicating with customers via phone, email, or chat. Your primary responsibility will be to resolve customer complaints and issues in a timely and professional manner.

To excel in this role, you should possess excellent communication skills, both written and verbal. You should be able to articulate complex information in a clear and concise manner, ensuring that customers understand their concerns are being addressed.

Requirements

To qualify for this position, you must meet the following requirements:

  • Hold a degree from an associate's or college program
  • Have at least three months of customer-facing experience, such as working as a service crew, receptionist, or front desk staff
  • Be proficient in English communication, both spoken and written
  • Be willing to work onsite and adapt to shifting schedules


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