GS Hosted Service Delivery Specialist

3 weeks ago

Cebu, Philippines Kuehne Nagel Full time
BE PART OF OUR GROWING TEAM Your Role Complete the daily processing of all shipments and dispatch of freight and any other related requirements. Ensure that the service expectations of customers and the company are met. Your Responsibilities - Process export bookings of customer orders from KN ESP
- Performs sailing schedule search from carrier website to identify ideal vessel in order to ensure timely shipment
- Transmits EDI and manual bookings to secures space for customer's shipment.
- Ensures booking of shipments to the nominated Carrier
- Creates and provides Booking Confirmations to vendors containing necessary vessel information
- Creates and provides Pick up Order to vendors containing warehouse delivery address and instruction
- Ensures correct charges are billed to vendors
- Ensures correct charges are entered in the cost entry
- Generates Tax Invoice document on time and sends to vendor
- Ensures the accuracy of SWB details
- Monitors booking progress and status in ESP to ensure accurate data is provided to Customer Portal
- Responsible for the on time document release in KN ESP for external customer visibility
- Responsible for the on time document release in KN ESP to ensure timely process of shipment release in Customs NZ
- Ensures commercial document accuracy
- Confirms Sailing Schedule for shipment to integrate in Salog
- Attends to internal and external customer inquiries and requests
- Creates Pre-Receival Advice (PRA) from terminal website so container/s can be gated in
- Manage invoicing disputes raised by Finance
- Manage all communication with internal and external customers
- Directly communicates with carriers for operational concerns and queries relating to bookings

Ad hoc:
-Ensures Client Code is created for new vendors.
-Update sailing schedule Your Skills and Experiences
  • Professional education or degree in business or supply chain
  • With at least 2 years' experience in Finance / Sea Logistics
  • Strong Communication Skills
  • Must be knowledgeable with MS Outlook, Excel

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