RCM Collections Representative

18 hours ago


Manila, National Capital Region, Philippines Nexus Workforce Inc Full time

Key Responsibilities:

Research and resolve payment discrepancies.Manage the AR aging report and explain past-due balances to management.Prioritize and work on aged accounts, focusing on timely filing denials.Identify account trends and recommend resolutions.Escalate unresolved appeals to payers for final resolution.Document accurate notes in relevant systems and prepare write-off requests as needed.Provide training and support to new and existing staff as required.Qualifications:High school diploma or GED required, associate degree preferred.Experience: 1-3 years for Level I, 3-5 years for Level II.Strong verbal and written communication skills.Proficiency in MS Office (Word, Excel, Outlook).Ability to work under pressure, meet deadlines, and provide excellent customer service.
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