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Healthcare CSR

3 months ago

Manila, National Capital Region, Philippines R1 RCM PHILIPPINES, INC. Full time

If interested, you may now apply using this Workday link below:

About the role

We are seeking a passionate and customer-focused Healthcare Customer Service Representative to join our dynamic team at R1 RCM PHILIPPINES, INC. in Taguig City, Metro Manila. In this full-time role, you will be the friendly voice that connects patients and healthcare providers, ensuring seamless communication and exceptional customer service.

Qualifications & experience

Completion of at least 2 years of college education.For individuals with a Medical Allied background (e.g., Nursing, Medical Technology, Pharmacy, etc.), a minimum of 1 year of BPO voice experience is required.For those with a Non-Medical Allied background, at least 2 years of BPO voice experience with 1 year healthcare account experience is needed.Ability to work in an onsite setup in BGC and flexible with graveyard and rotating shifts. About us

R1 RCM PHILIPPINES, INC. is a leading provider of revenue cycle management solutions for the healthcare industry. With a strong focus on innovation and customer-centricity, we empower healthcare organizations to optimize their financial performance and deliver exceptional patient experiences. As a dynamic and growing company, we are committed to fostering a collaborative and inclusive culture where our employees can thrive.

We are pleased to inform that we are also processing WALK-IN Applicants in our BGC Site: 11Flr, Alliance Global Tower, Uptown Mall, BGC, Taguig | 1:00PM - 4:00PM

Please bring a copy of your resume and 2 valid IDs

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R1 does not authorize any third party, agency, company or individual to collect money or request any monetary arrangement in order to receive a job at R1.

If you are contacted by someone asking for payment, please do not respond, and contact us at PH HR - Talent Acquisition or report to our Ethics Point Hotline, by phone or online access Philippines: or contact immediately".