GKYC Delivery Tribe Manila Lead

4 weeks ago

Taguig, National Capital Region, Philippines ING Full time

The Global KYC Delivery Tribe Manila Lead is a role across the four functional areas of the Global KYC Delivery Tribe Manila; CDD, TM, Screening and Data.
As such your primary responsibility will be building-up and creating the GKYC DT Hub in Manila. Once this is done you will be responsible for the GKYC DT Hub Manila craft and as such for the delivery, continuous improvement and maintenance of (a large part of the) Global KYC Service across 44 ING countries world-wide.


You will be part of the GKYC Delivery Tribe MT and in Manila you are responsible for the hierarchical management of the GKYC Delivery Tribe Areas, Squads and Chapters. The Areas and Squads in Manila are functionally part of and steered via the Product Area Leads for CDD and TM and via the CPO's for Screening and Data. To succeed, therefore, team playing with the other Area leads and CPO's is key. Together you deliver the whole Global KYC Service to all ING's Retail and WB entities.


What you'll do:

• During the build-up phase you are accountable for ensuring teams are hired on time and on spec to ensure the GKYC DT plan for migrating in parts to Manila is executed in a timely manner and according to the quality standards.

• Next to this you are responsible for linking the NL part of the Global KYC Delivery Tribe to the Manila teams, managing alignment and ensuring the committed backlog delivery. As such you are responsible for creating a mirror of the NL organization and integrating the agile ceremonies and activities.

• You manage the Global KYC Manila based teams. You instate a good culture around delivery focus, managing risks and ensuring compliance. You actively raises awareness among staff.

• You develop and maintain an internal and international/domestic network in order to promote GKYC DT interests and to increase own professionalism, knowledge-sharing and development of standards.

• You make planning and development agreements and coach and assess employees. You also motivate and inspire employees, create the required environment and enable employees to do their jobs well, both now and in the future. Next to this you create a climate of learning and growing and evaluate results and existing knowledge.

• You are responsible for change management in terms of organization and culture and initiate improvements focusing on the efficiency and quality of services.


How to succeed?

• You are a senior manager with a proven execution and collaboration track record in change programs;

• You combine Leadership with KYC domain knowledge and have a strong affinity with Agile, Tech and Change;

• You are a professional with an outcome driven orientation and have the ability to see multiple creative solutions to a challenge;

• You have a Bachelor or Master degree and have a 10 year career in Business, Change and Tech where you have experience with Scaled Agile Framework (Safe).


What's in it for you?

• Work in an international and culturally diverse environment

• Experience in managing a diverse landscape of stakeholders

• Opportunities to learn new ways of working and good case practices from across the globe

• Expand your network and knowledge outside the Philippines

• Develop your critical thinking and problem solving skills to stay up to date for the future


Want to make a meaningful impact?
At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is drive by people with the imagination and determination to make a better future for themselves and those around them. ING is changing what banking can be. For you that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking

  • Chapter Lead

    2 weeks ago

    Taguig, National Capital Region, Philippines Ninja Van PH Full time

    Chapter Lead - Taguig, Philippines, Pilipinas - ING Business Shared Services B.V.Leads a chapter, sets the standards for the chapter area and takes responsibility for developing, innovating and safeguarding knowledge in the field of expertise to deliver technical activities related to the continuous delivery of working services for the organization and its...

  • Head, AP

    2 weeks ago

    Taguig, National Capital Region, Philippines Delivery Hero Austria Full time

    About the opportunityOur Regional Finance Team is seeking a highly motivated Lead for our Regional Accounts Payable (AP) Process Owner - to help lead and shape AP processes for the region for all foodpanda's verticals (i.e. Platform and New Verticals).Objectives:Lead and strengthen a service delivery team to service all 11 APAC markets + Regional OfficesOwn...

  • Lead Generation

    2 weeks ago

    Taguig, National Capital Region, Philippines Allsectech Manila, Inc Full time

    Main function is to offer the HR and Payroll system to local companies in the PhilippinesConvert inquiries into sales by answering in-bound callsDevelop leads and referrals into sales achievementGenerate appointments on prospectsJob Description and Responsibilities:Use resources (internet, ads, sorties, campaigns, affiliations, cold calls, saturations etc)...

  • Customer Due Diligence

    4 days ago

    Taguig, National Capital Region, Philippines ING Full time

    Global KYC Business Analyst (CDD) You will be involved with the development of the Global KYC Digital Service contributing to socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 40+ countries, affecting 40 million+ ING customers. Through this, we will be able to deliver...

  • Change Officer

    2 weeks ago

    Taguig, National Capital Region, Philippines ING Full time

    ING Business Shared Services – IT Engineering Manila is looking for an experienced Project and Change Officer to work with the Transformation Center of Expertise and business/support teams, to drive and oversee day to day execution of organizational change projects in IT Engineering / Tech Domains. Change Execution Professional orchestrates the delivery of...

  • Change Officer

    1 month ago

    Taguig, National Capital Region, Philippines ING Full time

    ING Business Shared Services – IT Engineering Manila is looking for an experienced Project and Change Officer to work with the Transformation Center of Expertise and business/support teams, to drive and oversee day to day execution of organizational change projects in IT Engineering / Tech Domains. Change Execution Professional orchestrates the delivery of...

  • Pitch Delivery Studio Senior Coordinator, Global Client Pursuits

    2 weeks ago

    Taguig, National Capital Region, Philippines B & M Global Services Manila, Inc. Full time

    Pitch Delivery Studio Senior Coordinator, Global Client Pursuits (GCP) Marketing Communications (Marketing & Communications) The Pitch Delivery Studio Senior Coordinator, Global Client Pursuits (GCP) will be part of the Pitch Delivery Studio, based in one of the following "follow the sun" shared service centers in Manila, Tampa, and Buenos Aires. The Global...

  • Technical Delivery Lead

    2 weeks ago

    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Works under the general direction & supervision of the Solutions Delivery Department Head and is responsible for the overall delivery of multi-technology and multi-platform solutions. He ensures that technical deliverables are completed consistently, on-time and of quality across departments within the Capability and Delivery Division. Works with concerned...

  • Technical Delivery Lead

    2 weeks ago

    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Works under the general direction & supervision of the Solutions Delivery Department Head and is responsible for the overall delivery of multi-technology and multi-platform solutions. He ensures that technical deliverables are completed consistently, on-time and of quality across departments within the Capability and Delivery Division. Works with concerned...

  • Technical Delivery Lead

    2 weeks ago

    Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

    Position: IT Project ManagerCompany: Leading tech company in TaguigLocation: Taguig (Onsite)Schedule: DayshiftQualifications:Minimum of 5 years of experience in IT project management, specializing in delivering multi-technology and multi-platform solutions.Demonstrated success in delivering technical projects on time, within budget, and meeting quality...

  • Technical Delivery Lead

    2 weeks ago

    Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Job SummaryWorks under the general direction & supervision of the Solutions Delivery Department Head and is responsible for the overall delivery of multi-technology and multi-platform solutions. He ensures that technical deliverables are completed consistently, on-time and of quality across departments within the Capability and Delivery Division.Job...

  • Technical Delivery Lead

    2 weeks ago

    Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Job Summary Works under the general direction & supervision of the Solutions Delivery Department Head and is responsible for the overall delivery of multi-technology and multi-platform solutions. He ensures that technical deliverables are completed consistently, on-time and of quality across departments within the Capability and Delivery Division. Job...

  • Technical Delivery Lead

    2 weeks ago

    Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

    Location: Taguig (Onsite)Schedule: Dayshift Qualifications: Minimum of 5 years of experience in IT project management, with a focus on delivering multitechnology and multiplatform solutions. Proven track record of successfully delivering technical projects on time, within budget, and meeting quality standards. Experience working in a supervisory or...

  • Technical Delivery Lead

    2 weeks ago

    Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

    Location: Taguig (Onsite)Schedule: Dayshift Qualifications: Minimum of 5 years of experience in IT project management, with a focus on delivering multitechnology and multiplatform solutions. Proven track record of successfully delivering technical projects on time, within budget, and meeting quality standards. Experience working in a supervisory or...

  • Technology Platform and Infrastructure Head

    2 weeks ago

    Taguig, National Capital Region, Philippines BPI-Philam Life Assurance Corp Full time

    Technology Platform and Infrastructure Head Philippines, Taguig Opportunity Expired The Tribe leader provides direction on what the Tribe focuses on top achieve the best business outcome for the Technology Platform and Infrastructure tribe. Opportunity details Opportunity Type Graduate Job, Internship, Clerkship or Placement The Tribe leader provides...

  • Mobility Team Lead

    2 weeks ago

    Taguig, National Capital Region, Philippines Fujitsu Philippines Global Delivery Center Full time

    The Mobility Lead will be responsible for administering, maintaining, and enhancing the HR Operations for the company's International and Domestic Mobility Program. This involves planning, implementing, and executing the day-to-day mobility activities, including providing hands-on support of all issues related to domestic and international relocation,...

  • Senior Manager, Marketing Technology

    2 weeks ago

    Taguig, National Capital Region, Philippines B & M Global Services Manila, Inc. Full time

    The Senior Manager, Marketing Technology (APAC) will lead the development of the Firm's marketing technology stack and manage the technical integrations, data exchanges, and connected workflows across systems. Implement and optimize best practices for end-to-end campaign management, demand generation, and digital client experience journeys....

  • Service Delivery Ops Lead Manager

    1 week ago

    Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    Service Delivery Ops Lead ManagerPreferred Work Location: Taguig Uptown Bonifacio Tower 3Work on-site Weekends OFF / MidSHIFT Responsibilities:Lead the team responsible for various activities in RTR – Inter company; Bank reconciliations & month end related activities. Also providing guidance & training to other team members.Qualifications:Minimum of...

  • Service Delivery Ops Lead Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    Service Delivery Ops Lead ManagerPreferred Work Location: Taguig Uptown Bonifacio Tower 3Work on-site Weekends OFF / MID SHIFT Responsibilities:Lead the team responsible for various activities in RTR – Intercompany; Bank reconciliations & month end related activities. Also providing guidance & training to other team members.Qualifications:Minimum of...

  • Senior Project Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines B & M Global Services Manila, Inc. Full time

    Full time Add expected salary to your profile for insights The Senior Project Manager - Technology PMO will be responsible for identifying and implementing best practices and developing methods and mechanisms to improve overall project delivery in terms of timelines, quality, and ultimately the stakeholder's satisfaction.Responsibilities:A Senior Project...