Customer Service Representative
4 weeks ago
Join our team at Platinum Outsourcing, a fast-growing Australian-owned and managed co-sourcing BPO, as a Customer Service Representative. We are a dynamic and award-winning company operating in the Philippines and Indonesia.
We are seeking a highly skilled and experienced individual to manage incoming phone calls from customers and clients, addressing level 1 matters, and performing other administrative tasks.
Key Responsibilities:- Manage incoming phone calls from customers and clients, addressing level 1 matters.
- Manage the service inbox and perform other administrative tasks.
- 2 years of experience in a customer service role, preferably for an Australian client in a trades-based business.
- Available and able to work on site in Alabang/Filinvest City.
- Exceptional English communication skills (written and spoken).
- Exceptional time management skills and ability to multitask.
- Day shift schedule.
- Above market remuneration.
- HMO benefits from day one.
- Performance incentives.
- Team building events and activities.
- Brand new IT equipment.
- 15 days of vacation leave.
- 5 days of sick leave.
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Customer Service Representative
4 weeks ago
Manila, National Capital Region, Philippines Transworld Systems Customer Service LLC Full timeTransworld Systems Customer Service LLC (TSI)US Utility account (similar with MERALCO)We need 40 agents to start on October Preferably with telco and upselling experience in BPO industry. Perks:Up to 30k salary package.Uncapped monthly Incentives with sales commission.Fixed weekends off.20% night differential.Free hmo for 2 dependents upon regularization....
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Customer Service Representative
4 weeks ago
Manila, National Capital Region, Philippines Halcyon Marine Healthcare Systems, Inc. Full timeCustomer Service Representative Job Title: Customer Service Representative Company: XYZ Corporation We are seeking a highly skilled and motivated Customer Service Representative to join our team. The ideal candidate will have: Excellent communication skills and telephone etiquette Ability to work under pressure and meet deadlines Strong customer relations...
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Customer Service Representative
1 month ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeRole Overview:Engage with customers via phone, providing detailed information and assistance on our client's products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...
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Customer Service Representative
4 weeks ago
Manila, National Capital Region, Philippines Tech Mahindra Ltd. Full timeCustomer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide...
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Customer Service Representative
4 weeks ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...
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Customer Service Representative
6 days ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...
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Customer Service Representative
1 month ago
Manila, National Capital Region, Philippines Diversify Offshore Staffing Solutions Full timeSUMMARY A Customer Service Representative interacts with customers and acts as a liaison between customers and companies by providing information to address inquiries regarding products and services. In addition, a customer service representative deals with, assists and helps resolve any customer complaints, orders, errors, account questions, billing,...
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Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Diversify Offshore Staffing Solutions Full timeSUMMARYA Customer Service Representative interacts with customers and acts as a liaison between customers and companies by providing information to address inquiries regarding products and services. In addition, a customer service representative deals with, assists and helps resolve any customer complaints, orders, errors, account questions, billing,...
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Customer Service Representatives
3 weeks ago
Manila, National Capital Region, Philippines Peak Outsourcing, Inc. Full timeCustomer Service RepresentativeJoin our team as a Customer Service Representative and play a vital role in delivering exceptional customer experiences. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and providing product information to customers.Key Responsibilities:Handle customer...
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Customer Service Representative
1 week ago
Manila, National Capital Region, Philippines Seven Long Table Marketing Inc Full timeWe are looking for a motivated Customer Service Representative to join our team and help elevate our customer experience to new heights. As a key part of our frontline team, you will not only manage customer inquiries but also contribute to building long-lasting relationships that reflect our brand values. Key Responsibilities:Customer Interaction: Respond...
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Customer Service Representative
2 months ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeRoles and ResponsibilitiesJoin us in a dynamic role where you'll be the go-to expert for our clients' products and services. You'll engage with customers over the phone, providing them with critical information and exceptional support. Your mission is to transform every customer interaction into a memorable experience, delivering top-notch service that sets...
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Customer Service Representative
2 weeks ago
Manila, National Capital Region, Philippines NinjaAsia, Inc. Full timeThe Customer Service Representative is responsible for handling incoming customer inquiries via phone, email, or chat and resolving customer issues in a timely and professional manner. What does a day in the life as a Customer Service Representative look like?Respond promptly and professionally to customer inquiries via phone, email, and/or chatProvide...
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Customer Service Representative
6 days ago
Manila, National Capital Region, Philippines Satellite Office Full timeCUSTOMER SERVICE REPRESENTATIVE (ACCIDENTAL WARRANTY)Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS AN CUSTOMER SERVICE REPRESENTATIVE (ACCIDENTAL...
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Customer Service Representative
4 days ago
Manila, National Capital Region, Philippines OutForce Inc. Full timeWhat Do We Need?We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer inquiries via email and phone, handling cancellation requests, and maintaining accurate records. This role requires strong communication skills and attention to detail to ensure a positive experience for...
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Customer Service Representative
3 months ago
Manila, National Capital Region, Philippines Canon Business Process Services Philippines Inc. Full timeThe Billing Representative I will represent the organization by providing information, responding to inquiries or trouble shooting product problems. Under close supervision, this role is responsible for the administration of service agreements and related processes. He/she works in a collaborative environment with the CSA Contracts Department to support and...
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Customer Service Representative
1 month ago
Manila, National Capital Region, Philippines ICXEED PHILIPPINES INC. Full timeWe are seeking a highly skilled and empathetic Customer Service Representative for a 3-month project-based role. This position involves handling inbound and outbound calls, as well as managing customer inquiries via chat. The ideal candidate will have a strong background in customer service, particularly catering to Australian customers. As a Customer...
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Customer Service Representative
4 weeks ago
Manila, National Capital Region, Philippines iSupport Worldwide Full timeBe a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?We are seeking a Customer Service Representative who will help with all duties and projects that come under the responsibility of the sales department. This role reports to the Customer Service Manager and works closely with other Customer Service representatives, Sales...
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Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines SPi Global (now Straive) Full timeCustomer Service Representative Take customer calls, chats and cases and provide accurate, satisfactory answers to their queries and concerns.Review customer accounts, providing updates and information about billing, shipping, and other account-related items.Collaborate with other department to resolve customer's queries
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Customer Service Representative
4 weeks ago
Manila, National Capital Region, Philippines ProbeGroup Philippines, Inc. Full timeJob Title: Customer Service Representative At Probe CX, we're a team of passionate individuals driven by curiosity and a purpose to deliver exceptional results. We thrive in a fast-paced environment, embracing challenges and collaborating with innovative minds to achieve great success. We're dedicated to continuous improvement, and our exponential growth is...
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Customer Service Representative
4 weeks ago
Manila, National Capital Region, Philippines Eclaro Business Solutions, Inc Full timeCustomer Service Representative (Non-Voice Account) ECLARO is an award-winning professional services firm that provides strategic staffing, permanent placement, custom outsourcing & offshoring solutions to clients worldwide. Our proprietary TRINIT-E Service Maturity Model helps clients implement programs to promote innovation, automation and process...