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IT Infrastructure Engineer

2 months ago

Manila, National Capital Region, Philippines ACE SHARED SERVICES, INC. Full time

Duties and Responsibilities:

Monitoring network and server uptime, performance, and reliability. Responding to incidents, identifying root causes, and resolving technical issues within service-level agreements (SLAs). Installation, configuration, management, and maintenance of new hardware devices, servers, systems, and software for IT Infrastructure. Management and maintenance of user access, roles, and permissions across various systems. Participate in and/or lead the delivery of infrastructure projects (e.g., new system deployments, migrations, upgrades). Periodically perform system upgrades and apply patches to fix security vulnerabilities. Ensure that all backup jobs for servers, storage systems, networks, and security devices are successfully completed. Participate in business continuity and recovery efforts. Update and maintain asset inventory, system documentation, processes, and procedures. Provide reports on system availability, performance, security, and network health to management. Deliver enhancements to existing infrastructure to improve efficiency, scalability, and security Job Requirements:Bachelor's/College Degree in Information Technology, Computer Science, or any IT related course Possess any IT Certification (Cloud, Security, Server and Network) At least 3 years of experience working as a System/Network Administrator Strong understanding of networking (LAN, WAN, VPN, Wireless), security (Firewall, AV), cloud computing (Azure/AWS), system administration (Windows/Linux), and virtualization technologies (HyperV/VMware). At least 2 years of experience working with firewalls (FortiGate or Check Point). At least 2 years of experience designing, implementing, and supporting system and network infrastructure At least 2 years of experience designing, implementing, and supporting cloud infrastructure (Azure, Office 365, Intune, AWS). Expertise in specific technologies like Microsoft Azure, AWS, Office365, Microsoft Intune, Windows/Linux Servers, SQL, Aruba/Cisco Network, Fortigate/Checkpoint, Veeam, OpManager, Dell/HP Servers, HyperV/VMWare, Webex, LAN, WAN, SDWAN, VPN Tunnel, SCADA, IOT, and SAP HANA. Ability to think long-term and align infrastructure improvements with business goals. Willingness to quickly adjust to changing technologies, business requirements, or environments. Strong teamwork and communication skills, working effectively with other departments and team members. Local travel may be required when needed About ACE Shared Services, Inc. (ACES):

ACE Shared Services or ACES is the business arm that provides a full range of business process outsourcing services to ACEN CORPORATION, such as Finance, General Accounting, Information Technology, Sales Administration, Human Resource Management, Procurement and other manpower related services of the parent company.

IMPORTANT REMINDER: Please know that ACEN CORPORATION and its affiliates do not charge or collect fees at any stage of the job application process and even after hiring.