Systems Monitoring Engineer

1 week ago


Manila, National Capital Region, Philippines NinjaAsia, Inc. Full time

The Systems Monitoring Engineer role involves ensuring the smooth operation of critical IT infrastructure by proactively monitoring systems, networks, applications, and servers. Key responsibilities include setting up monitoring tools, analyzing system performance, and responding promptly to incidents or anomalies. The role collaborates closely with other departments to maintain and improve monitoring frameworks and troubleshoot complex technical issues. A day in the life of a Systems Monitoring Engineer includes monitoring diverse customer environments, maintaining and updating ticket backlogs, identifying and resolving client issues, and upholding a customer-first approach. The role requires excellent troubleshooting skills, experience with cloud infrastructures, and strong communication skills. Core competencies include technical troubleshooting, customer focus, technical documentation, organizational skills, problem-solving skills, and an innovative mindset.



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