Network Engineer

7 days ago

Calamba, Calabarzon, Philippines VITRO, Inc. Full time

Key Task Responsibilities:

Network Troubleshooting and DocumentationTroubleshoot and resolve Internet/IP connectivity issues, ensuring minimal downtime.Provide comprehensive network trouble ticket information as part of post-investigation documentation.Issue detailed incident reports for every restoration and fixed issue.Network Analytics and PerformanceCollect and analyze meaningful data on network analytics, including utilization and latency.Conduct daily physical and health checks of network devices to proactively address potential issues.Network Configuration and DocumentationReport Preparation and Updates:Prepare and present monthly core network reports, summarizing key performance metrics and issues.Provide regular updates and reports on assigned tasks and resolved issues.Escalated Ticket ManagementHandle escalated tickets requiring direct application and network testingCollaborate with internal teams or clients for joint troubleshooting of complex network issues.Client Support and CollaborationAlert Interpretation and Problem-Solving Qualifications:Bachelor's Degree in Electronics & Communications Engineering, Computer Engineering, or any Information Technology-related courseWith at least 2 years of relevant work experienceKnowledge / Training :Basic Network Equipment and Link Monitoring1st Level Hands-on Support as requested by clientsKnowledge in Network configuration of small to medium sized LAN and WAN connectivityTroubleshoot Internet/IP connectivityKnowledge in configuration of Network Monitoring toolsProvides reports/updates and tasks assigned by the Network Support TPEPreferably Cisco Certified Network Associate (CCNA), Cisco Certified Specialist (CCS) (Enterprise Core/Enterprise Advance Infrastructure Implementation/Data Center Core/Data Center Operation), HCIA (Data Center or Routing and Switching) or JNCIA-JunosCan start ASAP.Willing to be assigned in Sta. Rosa Laguna

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