Customer Service Associate
3 days ago
About the Role
Location: Head Office (Ermita, Manila)
Role Type: Full-time
Department: Commercial - Technical
Reporting to: Product Technical Manager
As a Customer Service Associate, you will be responsible for providing the best customer experience in terms of product and service support. You are in charge of ensuring that FELCO's core value in terms of customer focus and excellence is achieved.
Other responsibilities include:
Managing incoming calls and customer service inquiriesIdentifying and assessing customers' needs to achieve satisfactionProviding accurate, valid, and complete information by using the right methods/toolsHandling customer complaints, provide appropriate solutions and alternatives within the time limits; also following up to ensure resolutionKeeping records of customer interactions, processing customer accounts and file documents. To succeed and grow in this role, you will be required to meet the following qualifications: College graduate with average fluency in EnglishAt least one year of experience in the same role, if anyFresh graduates are welcome to applyMust have the following skills: customer service, product knowledge, documentation skills, phone skills, and resolving conflict. About FELCOFirefly Electric and Lighting Corporation (FELCO) is the leading lighting, electrical, and power solutions company in the Philippines and owns the powerhouse brands – Firefly Lighting, Ecolum, and Royu Electrical. Since its inception in 2001, the company has expanded its product portfolio to include the distribution and sale of well-known international brands Chint, Schneider Electric, and Dulux paints.
To find out more about FELCO and apply for this position, you may visit
-
Customer Service Associate
4 days ago
Manila, National Capital Region, Philippines Topserve Service Solutions Inc Full timePosition: Customer Service Associate (Medical Related)Job Qualification:Computer LiterateMedical Allied Course Graduate/ College LevelWith Technical Knowledge of Medical TerminologiesJob Description:Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner.Supply individuals...
-
Customer Service Associate
1 week ago
Manila, National Capital Region, Philippines Amazon Operation Services Phils. Inc. Full timeThank you for your interest in becoming an Amazonian, we would like to welcome you to the world of career opportunities within our Customer Service. At Amazon, we value our customer above all and we are looking for the best associates to take care of a variety of clients. By applying to this position, you are going to be considered for one of the following...
-
Customer Service Associate
5 days ago
Manila, National Capital Region, Philippines KIMSTORE ENTERPRISE CORP. Full timeA Customer Service Associate (CSA) plays a vital role in ensuring customer satisfaction and loyalty. They are often the first point of contact for customers, handling inquiries, complaints, and providing information about products and services. Here are key responsibilities, skills, and qualifications for a Customer Service...
-
Customer Service Associate
2 weeks ago
Manila, National Capital Region, Philippines Amazon Operation Services Phils. Inc. Full timeOur mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why you'll find we approach things differently here. You won't be asked to read from a script or learn dialogue by heart. Instead,...
-
Customer Service Associate
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeRole: Customer Service Associate (CSA) - SeasonalJob Type: Fixed-term (Seasonal), Full-timeLocation: Three E-com Center, MOA Complex, Pasay CityOur mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy,...
-
Customer Service Associate
2 weeks ago
Manila, National Capital Region, Philippines The Alc Group Full timeCustomer Service Associate (Bank Teller) QUALIFICATIONS: Must be graduate of any business related course. Preferably with at least 1 year of customer service or bank teller related experience. But fresh graduates are welcome to apply. Must have good communication skills. Willing to start immediately. Willing to work in Manila Be part of our growing...
-
In manila
2 weeks ago
Manila, National Capital Region, Philippines Customer Service Representative Full timeCustomer Service RepresentiveHS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer:QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu, Insular Bldg. AyalaCebu, I.T park lahug apasCagayan de Oro, TeleperformanceDavao, TeleperformancePaid trainingFree...
-
customer service associate
2 hours ago
Manila, National Capital Region, Philippines Value Care Health Systems, Inc Full timeBe part of our growing TEAMWe are looking for goal-oriented individuals to fill in the CUSTOMER SERVICE ASSOCIATE Role. JOB DESCRIPTIONProvides assistance to ValuCare clients regarding their plan benefit, consultation, admission and utilization. DUTIES AND RESPONSIBILITIESHandles client inquiries and concerns pertaining to their healthcare coverage.Issues...
-
Customer Service Associate
2 weeks ago
Manila, National Capital Region, Philippines The Medical City Full timeAt The medical City, we bridge the gap between Filipinos and health services. An ambitious mission, and to achieve it we need the bright minds of our country's young leaders. Young leaders who are willing to inspire a generation and take on the challenges we are faced today. The Medical City seeks to be the home of the world's best when it comes to...
-
Customer Service Associate
4 weeks ago
Manila, National Capital Region, Philippines The Medical City Full timeAt The medical City, we bridge the gap between Filipinos and health services. An ambitious mission, and to achieve it we need the bright minds of our country's young leaders. Young leaders who are willing to inspire a generation and take on the challenges we are faced today. The Medical City seeks to be the home of the world's best when it comes to...
-
Sagility Bridgetowne
2 weeks ago
Manila, National Capital Region, Philippines Customer Service Representative Full timePOSITION:CSR (VOICE)EDUCATIONAL ATTAINMENT:4 year course graduates with or without BPO experienceWORK EXPERIENCE:Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE:Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differentialHMO coverage for employee upon Day 1 and HMO...
-
customer service associate
1 week ago
Manila, National Capital Region, Philippines Value Care Health Systems, Inc Full timeBe part of our growing TEAMWe are looking for goal-oriented individuals to fill in the CUSTOMER SERVICE ASSOCIATE Role. JOB DESCRIPTIONProvides assistance to ValuCare clients regarding their plan benefit, consultation, admission and utilization. DUTIES AND RESPONSIBILITIESHandles client inquiries and concerns pertaining to their healthcare coverage.Issues...
-
customer service associate
3 days ago
Manila, National Capital Region, Philippines Value Care Health Systems, Inc Full timeBe part of our growing TEAMWe are looking for goal-oriented individuals to fill in the CUSTOMER SERVICE ASSOCIATE Role.JOB DESCRIPTIONAssists and answers queries (through phone) of Value Care clients and or hospital personnel regarding their plan benefit, consultation, admission and utilization.DUTIES AND RESPONSIBILITIESResponsible in handling client's...
-
Customer Service Representative
1 week ago
Manila, National Capital Region, Philippines Angkas (DBDOYC, Inc) Full timeJoin our team at Angkas and help us provide exceptional customer service to our valued customers We are seeking a highly motivated and customer-focused Customer Experience Associate to join our team at Angkas. As a Customer Experience Associate, you will be responsible for • Responding to customer inquiries and providing problem resolution through various...
-
Customer Associate
2 days ago
Manila, National Capital Region, Philippines STAFFLUENCE RESOURCES, INC Full timeSTAFFLUENCE RESOURCES,INC. is looking for CUSTOMER ASSOCIATE to be assigned in MALINAO, PASIG CITYABOUT OUR CLIENT: The country's market leader in payments and money transfer, documents and mail, parcels and boxes, and cargo and logisticsQUALIFICATIONS: At least 2 years in College or Graduate of Senior High Schoolwith Customer Service Experience, an...
-
Customer Service Representative
2 weeks ago
Manila, National Capital Region, Philippines Marie France Bodyline International, Inc. Full timeCustomer Service AssociateWe are looking for a motivated and enthusiastic Customer Service Associate to join our teamAs a Customer Service Associate, you will be responsible for providing support to our clients and providing a positive and top-quality customer experience. Job DescriptionProperly answers inquiries in all social media platforms and book...
-
Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Marie France Bodyline International, Inc. Full timeCustomer Service AssociateWe are looking for a motivated and enthusiastic Customer Service Associate to join our teamAs a Customer Service Associate, you will be responsible for providing support to our clients and providing a positive and top-quality customer experience. Job DescriptionProperly answers inquiries in all social media platforms and book...
-
Customer Service Associate
1 week ago
Manila, National Capital Region, Philippines Foundever™ Full timeJob HighlightsPerformance Incentives and Amazing Account BenefitsFaster Virtual Application and ProcessingHMO and Life Insurance on your Day 1, Work-Life Balance & Career Growth Opportunities Go further with FoundeverTM Are you ready to move your career forward? At FoundeverTM, you will find our call center jobs surprising. We believe in memorable associate...
-
customer service representative
2 weeks ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...
-
customer service representative
2 weeks ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...