Northgate ALABANG

4 days ago

Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

Roles and Responsibilities

Interact with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments to find resolution for customer query/issues/concerns. Typically handles straightforward problems/issues and refers more complex issues to senior staff. Provide excellent customer service by focusing on providing a great experience. Minimum QualificationsWith at least one (1) year international BPO experience Good English communications skills Strong customer orientation skills Amenable to work onsite at Northgate Alabang

What We Offer

Competitive Compensation Package with Retention Program Incentives, Performance IncentivesIn-house trainingHMO on Day 1Dental coveragePersonal development programsMeal and other allowances
Don't miss out on this incredible opportunity to join our dynamic team Apply now

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