Operational Risk and Compliance Lead

2 weeks ago


Manila, National Capital Region, Philippines Cognizant Full time
Operational Risk and Compliance Lead - Team Manager Level (Insurance)

Compliance & Risk (Banking & Financial Services)

As part of Operational Risk and Compliance Team (ORC Team), will be responsible for conducting various activities of the ORC framework, including Compliance, Audits and Governance, Operational Risk Management, Business Continuity Management and some other tasks. Main stakeholders that you will communicate with will be Delivery Teams Heads, Enabled Service Teams, Internal and External Auditors, Onshore Compliance and Supply and Demand Management Team.

Qualifications:

  • Preferably with experience in Risk management, Compliance, especially by working in international companies or as regulator or consultant.
  • Understanding about Compliance and Control activities and capital markets products knowledge (for e.g. Insurance).
  • Advanced insurance knowledge is preferred.
  • Excellent operational abilities including operational risk assessment capabilities as well as the experience to assess the appropriateness of control procedures.
  • Team management, leadership skills; strong interpersonal communication and collaboration skills.
  • Ability to assimilate information very quickly and understand the context of each specific research deliverable.
  • Ability to work in fast-paced environment and solve different queries by working together with the teams and individually.
  • Good problem solving and analysis, planning and organizational skills.
  • Client focus, high motivation, and proactivity.

Tasks and Responsibilities:

  • Assist in Validation of all Control Objectives and respective Control Standards for the existing processes off shored on periodic basis.
  • Assist in developing new Control Documentations for newly transitioned process
  • Coordinate for Self-Assessment of controls activity across all delivery teams on regular basis and prepare reports on exceptions to senior management.

Compliance:

  • Conduct Relevant Mandatory Compliance Induction trainings for all new joiners onboarding with the account as per the agreed requirements across all client premises.
  • Conduct surprise Clear Desk checks on regular basis and reporting exceptions to the respective line managers in order to promote the awareness to the employees for ensuring Data Confidentiality.
  • Train account employees on relevant regulations and their impacts.

Audits:

  • Coordinate with enabled services and delivery teams across all client premises and ensure timely submission of data to Auditors.
  • Audit Preparedness, Pre-audit Checks and Timely closure of observations and queries
  • Conduct periodic Internal review
  • Perform Quality checks on Reports prepared and submitted by the team to Auditors and ensure all the Reports are 100% accurate.
  • Coordinate with the Auditors and provide them with the required documentation.
  • Review Audit observations and follow up till closure of findings / non- compliance

Governance:

  • Coordinate Risk and Governance Committee meetings on a monthly basis attended by Senior Management to discuss Key risk issues and areas with potential risks.
  • Review the MSA and establish the necessary compliance plan and framework for each account responsible for.

Other:

  • Assist in preparation of Client Presentations and assist in new business proposals.
  • Handle all the escalations.
Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a Risk and Compliance Lead?

How would you rate your English language skills?

Do you have customer service experience?

How much notice are you required to give your current employer?

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Our associates—connected by our global delivery network—are committed to using their strategic insight, technology expertise and deep industry and business process experience to help clients harness the forces shaping the future of work.

As one of the fastest growing companies in the Philippines, our clients continually benefit from our award-winning client-first culture. We deliver a distinctly superior experience to our clients by nurturing strong relationships, continuing our investments in industry-leading processes and building strong local teams and capabilities.

We deliver on our commitments by embodying our six Cultural Values namely Customer Focus, Passion, Collaboration, Integrity, Transparency, and Empowerment.

We are gratified that our passion for building stronger businesses is consistently recognized by independent sources and customers. Recent accolades include:

Ranked #185 on the Fortune 500 (July 2021)Ranked #524 in Forbes Global 2000 (May 2019)Named in the list of Financial Times Leading Management Consultant (Jan 2019)Ranked #461 in Forbes America's Best Employers (April 2019)Named among World's Most Admired Companies by Fortune (Jan 2019)Ranked #483 in Forbes the Best Employers for Diversity (Jan 2019)Ranked #87 in Forbes Top 100 Digital Companies (Sept 2018)ICT Awards Best Company of the Year (2018)ICT Awards Best Company for Health Innformation Management Services (2018)ICT Awards Best C-Suite Team of the Year (2018)

Recruitment Sites:

2nd Floor Science Hub Tower 4 No. 110 Campus Avenue, McKinley Hill Fort Bonifacio, Taguig City 11th Floor Vector 3 Bldg. Northgate CyberzonE Alabang, Muntinlupa City 11th Floor Skyrise 4 Bldg. Block 2 Lot 4 Cebu IT Park Lahug, Cebu City Ground Floor Giga Tower Bridgetowne, Libis Quezon City

Telephone number:

World Headquarters

500 Frank W. Burr Blvd.

Teaneck, NJ 07666

USA Phone:

Fax:

Toll Free:

1 Kingdom Street

Paddington Central

London W2 6BD

Phone:

Fax:

About Cognizant

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Our associates—connected by our global delivery network—are committed to using their strategic insight, technology expertise and deep industry and business process experience to help clients harness the forces shaping the future of work.

As one of the fastest growing companies in the Philippines, our clients continually benefit from our award-winning client-first culture. We deliver a distinctly superior experience to our clients by nurturing strong relationships, continuing our investments in industry-leading processes and building strong local teams and capabilities.

We deliver on our commitments by embodying our six Cultural Values namely Customer Focus, Passion, Collaboration, Integrity, Transparency, and Empowerment.

We are gratified that our passion for building stronger businesses is consistently recognized by independent sources and customers. Recent accolades include:

Ranked #185 on the Fortune 500 (July 2021)Ranked #524 in Forbes Global 2000 (May 2019)Named in the list of Financial Times Leading Management Consultant (Jan 2019)Ranked #461 in Forbes America's Best Employers (April 2019)Named among World's Most Admired Companies by Fortune (Jan 2019)Ranked #483 in Forbes the Best Employers for Diversity (Jan 2019)Ranked #87 in Forbes Top 100 Digital Companies (Sept 2018)ICT Awards Best Company of the Year (2018)ICT Awards Best Company for Health Innformation Management Services (2018)ICT Awards Best C-Suite Team of the Year (2018)

Recruitment Sites:

2nd Floor Science Hub Tower 4 No. 110 Campus Avenue, McKinley Hill Fort Bonifacio, Taguig City 11th Floor Vector 3 Bldg. Northgate CyberzonE Alabang, Muntinlupa City 11th Floor Skyrise 4 Bldg. Block 2 Lot 4 Cebu IT Park Lahug, Cebu City Ground Floor Giga Tower Bridgetowne, Libis Quezon City

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