Sr Manager, Operations Support

Job Title:Sr. Quality EvaluatorJob DescriptionThe Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to...

Job Title:Sr Quality EvaluatorJob DescriptionThe Quality Evaluator is a temporary assignment or training role (aligned w/the Agent CL11) responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output...

Job Title:Sr. Representative, People SolutionsJob DescriptionThe Sr. Representative, People Solutions is responsible for assisting with of day-to-day Human Resources support and execution and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.Essential...

Job Title:Sr. Representative, People SolutionsJob DescriptionThe Sr. Representative, People Solutions is responsible for assisting with of day-to-day Human Resources support and execution and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.Essential...

Job Title:Sr Analyst, Global Analytic InsightsJob DescriptionYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our...

ResponsibilitiesResponsible for managing call center operations activities including day-to-day operations, training and quality for one or more accounts / programs / LOB's that contribute to the acquisition, satisfaction and retention of client contracts/agreementsEnsures achievement of service levels, key performance indicators, business objectives and...

Job Title:Manager 1, TreasuryJob DescriptionWill mainly handle and manage the day to day cash management operations of TreasuryCash ManagementManage the day to day cash and liquidity position across Treasury operations. Coordinate the opening and closing of bank accounts. Work with internal teams to set up accounts with desired optionsReview daily cash...

Job Title:Manager I, TreasuryJob DescriptionWill mainly handle and manage the day to day cash management operations of TreasuryCash ManagementManage the day to day cash and liquidity position across Treasury operations. Coordinate the opening and closing of bank accounts. Work with internal teams to set up accounts with desired optionsReview daily cash...

Job Title:Specialist II, Governance, Risk and ComplianceJob DescriptionYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our...

Job Title:Associate Manager, Global Analytic InsightsJob DescriptionYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities,...

Job Title:Manager, Performance OptimizationJob DescriptionYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our...

Job Title:Sr Manager, Operations SupportJob DescriptionLocation:PHL Makati City - Ayala North ExchangeLanguage Requirements:Time Type:Full time2024-05-04If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Job Title:Sr Quality EvaluatorJob DescriptionThe Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to...

Job Title:Sr Quality EvaluatorJob DescriptionThe Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to...

Job Title:Sr. Quality EvaluatorJob DescriptionThe Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to...

Job Title:Sr Manager, Hypercare DeliveryJob DescriptionLocation:PHL Makati City - Ayala North ExchangeLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Job Title:Sr. Project Manager IJob DescriptionLocation:PHL Makati City - Ayala North ExchangeLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

Job Title:Sr Quality EvaluatorJob DescriptionThe Quality Evaluator is a temporary assignment or training role (aligned w/the Agent CL11) responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output...

Job Title:Sr. Representative, Real Time ManagementJob DescriptionLocation:PHL Davao 9th, 11th, 12th & 14th Flrs, Davao Finance CenterLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Job Title:Sr. Manager (Ops/Service Delivery) for NagaJob DescriptionLocation:PHL Naga - Ninoy and Cory AveLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Job Title:Sr. Representative, People SolutionsJob DescriptionThe Sr. Representative, People Solutions is responsible for assisting with of day-to-day Human Resources support and execution and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.Essential...

Job Title:Sr. Representative, People SolutionsJob DescriptionThe Sr. Representative, People Solutions is responsible for assisting with of day-to-day Human Resources support and execution and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.Essential...

Job Title:Sr. Representative, People SolutionsJob DescriptionThe Sr. Representative, People Solutions is responsible for assisting with of day-to-day Human Resources support and execution and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.Essential...

Job Title:Sr. Representative, People SolutionsJob DescriptionThe Sr. Representative, People Solutions is responsible for assisting with of day-to-day Human Resources support and execution and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.Essential...

Summary Description:Reporting to the FP&A Team Lead, the FP&A Sr. Specialist is an instrumental part of the Dover Business Services FP&A team. This role will directly support the DII and DPPS Segment FP&A team for its financial analysis and preparation: monthly and quarterly forecast updates and analysis, measurement of key financial metrics, and strategic...

The Area Head (Sr. Manager) for Mindanao projects monitors all on-going projects and see to it that all important aspects such as the cost, quality, time and Safety has been properly checked and control at all times.Construction ManagementMonitors all ongoing activities and sees to it that all construction activities will be completed as per contract time...

Sr. Workforce ManagerSenior Resource ManagerPosition Purpose:The Senior Resource Manager is responsible for the planning and coordination of all production work as it pertains to reporting, service levels, production to pay and agent occupancies.The incumbent is responsible for lowering cost to the centers and increasing efficiencies to generate revenue....

Skills: Proven experience as Manager/Sr Manager or similar position. Experience with recruiting and performance evaluation processes. Familiarity with financial and customer service principles. Good math skills with the ability to create and analyze reports, spreadsheets Proficient user of MS Office (MS Excel in particular). Leadership and...

Sr. Workforce ManagerSenior Resource ManagerPosition Purpose:The Senior Resource Manager is responsible for the planning and coordination of all production work as it pertains to reporting, service levels, production to pay and agent occupancies.The incumbent is responsible for lowering cost to the centers and increasing efficiencies to generate revenue....