credit liaison officer

4 weeks ago


Cebu City, Central Visayas, Philippines kmcons Full time
Make your next big career move by applying as KMC Solutions' next CREDIT LIAISON OFFICER

Revive Financial is a national Australian company helping people move forward financially. We support everyday Australians with debt management and lending solutions. Better still, we care

We provide a holistic and non-judgemental approach while offering positive and realistic solutions to individuals and businesses in debt. Whether someone is looking to manage their debt, find a loan or receive corporate insolvency advice, Revive Financial can assist.

On top of your salary, here are the exciting benefits you can look forward to:Office hours, Monday to Friday, exciting and rewarding role in our large and bright Cebu office
Join our friendly team who work together to achieve successful outcomes for our clients
In-house training with on-going fortnightly sessions to keep you up-to-date
Mental Health Day off work No questions asked.
Monthly team wind down, relax, and celebrate success with your fellow workmates
Exciting Christmas staff events, so we can say thank you.
The main responsibilities of a CREDIT LIAISON OFFICER include:Answering inbound calls, review of customer file notes, providing updates to creditors where possible or directing calls to appropriate team members
Assisting with processing client debt solution applications, including the confirmation of outstanding creditor account details, preparation of confirmation sheets & maintenance of file workpapers
Maintenance and data entry of information into our CRM
Verification of client details with creditors
Liaison with creditors for follow up of outstanding information and supporting documentation
To apply, you must be an expert on the following requirements:Ideally the candidate must have previous experience in the debt/finance industry in a collections/account receivable team
Genuinely find satisfaction in assisting people who are experiencing financial distress
A strong focus on providing outstanding customer service
Computer literacy (extremely proficient with Microsoft Office - SharePoint, Word, Excel & Outlook, as well as Adobe Acrobat)
Exceptionally high communication skills, both written and spoken (English)
Able to manage time without micro management and multitask where required
Stable working history
Able to work well in a team environment and follow directions of team leader
Enthusiastic and reliable
Minimum of 2 years experience with customer service
University Education preferred but not mandatory
Excellent verbal and written communication
It will also be favorable if you are knowledgeable in:At least a year's international experience in collections and insolvency.

The successful candidate must submit the following pre-employment requirements:
Scanned copy of valid NBI Clearance
Accomplished Medical or PEME Slip (covered by KMC)
2x2 & Half body picture with white background
Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth).
Photocopy of 2 valid IDs – front & back (government-issued)
Clear copy of your Birth Certificate (PSA or NSO)
Accomplished HR Forms & Promissory Note (will be provided by KMC's Onboarding Team)

Click here to view the complete list of KMC's pre-employment requirements.

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more



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