Collection Officer
2 months ago
Requirements:
Bachelor's degree in accounting, business management, or a similar field.
Previous experience working as a Collection Officer.
Excellent negotiating skills.
Good written and verbal communication skills.
Knowledge of payment plans and accounting procedures.
Patience and resilience.
Duties & Responsiblities:
Reviewing the company debtor list.
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payments.
Negotiating suitable payment plans.
Maintaining customer payment records.
Writing final notice warnings to customers when payments are not being made.
Instituting legal action when customers fail to pay their debt.
Responding to customer queries.
Contacting lawyers and insurance agencies to facilitate payments.
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