Instructional Design and Development Manager

4 days ago

Manila, National Capital Region, Philippines AFNI PHILIPPINES, INC. Full time

The IDD Project Manager leads the Instructional Design, Learning Innovation and Reports Administration Team in the planning, execution, management of assigned projects and as well as the development and review of content. The incumbent conducts integrated training needs assessments, evaluates, and coordinates a comprehensive range of programs to support call center operations.

The Project Manager keeps an open line of communication, manages cost and mitigates risk during project lifecycles. The Project Manager supports the Strategic Learning Solutions Director in monitoring project status and client/stakeholder management.

Essential Functions and Responsibilities:

1. Manage Curriculum Development project deadlines, work breakdown structure and monitor progress. Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, meetings, and cooperative learning workshops.

2. Identify stakeholders and define project needs ensuring resources, scope, time and quality are managed in alignment with specific requirements.

3. Validates Training Needs Analysis results, leads scoping and due diligence exercises to determine project scope, requirements, assess clients' existing training content and supports as a final reviewer of content to ensure compliance to standards, timelines and targets.

4. Researches, proposes and collaborates with the Clients, Operations, Training and other identified Departments to suggest and implement improvements in training solutions both for internal AFNI requirements and client related requirements.

5. Summarizes progress of projects, prepares status reports, communicate results to management, revalidates initial assumptions and cost estimates and consolidate hours for recoveries for billable projects.

6. The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.

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