Hub Lead
2 months ago
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
Manage and oversee the day to day operations of the hub
Ensure procedures and regulations are being followed through
Lead team briefing, weekly meeting with staff, regular meeting on team performance
Continuously improve the key performance indicators (KPIs) of the hub
Improve internal process between the hub and the rest of the Operations team, in order to improve SLA
-
Hub Lead
2 weeks ago
Manila, National Capital Region, Philippines Shopee Philippines Inc. Full timeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...
-
Hub Lead
6 days ago
Manila, National Capital Region, Philippines Shopee Philippines Inc. Full timeOperaciones en ShopeeLa función de Operaciones en Shopee cubre todo el proceso operativo, desde que el comprador busca un producto en la plataforma de Shopee hasta que recibe el producto. El equipo analiza y monitorea los indicadores clave de rendimiento (KPI) en toda la región y realiza un análisis de causa raíz cuando el rendimiento operativo...
-
CDD Retail Cluster Lead
1 week ago
Manila, National Capital Region, Philippines ING Full timeJob Title: Retail CDD Cluster Lead Company: ING Hubs Philippines The Global Financial Crime & Fraud Prevention organisation is a critical component of ING's risk management strategy, encompassing all Financial Crime related capabilities. As a key member of this organisation, you will play a vital role in maintaining and improving the effective & efficient...
-
Circle Lead
1 month ago
Manila, National Capital Region, Philippines ING Full timeDepartment Head – Risk ReportingBackground on what ING is about: ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no...
-
CDD Retail Cluster Lead
3 weeks ago
Manila, National Capital Region, Philippines ING Full timeThe Global Financial Crime & Fraud Prevention organisation is comprised of all Financial Crime related capabilities like Customer Due Diligence, Transaction Monitoring, Screening, Quality Control, Remediation, and Delivery Tribe; Client Tax Services and Fraud Prevention. The organisation aims to maintain and improve the effective & efficient management of...
-
Super Circle Lead
2 weeks ago
Manila, National Capital Region, Philippines ING Full timeSuper Circle Lead (Retail CDD) is responsible for a predefined scope (segment, product or customer journey) in ING Hubs Philippines. The primary purpose of the role is to ensure that ING has a state-of-the-art CDD practice in place and is effectively and efficiently managing the CDD risk and operations of said scope. CDD Retail comprises of the Private...
-
Payments Lead
1 week ago
Manila, National Capital Region, Philippines ING Full timePayments Lead – Processing & Investigations ING Hubs Philippines is an international part of the ING organization, delivering services to various Business Units across the world for both Wholesale Banking and Retail Banking activities. As a Payments Lead, you will be part of a diverse workforce where no challenge is the same. At ING, our purpose is to...
-
warehouse team leader
6 days ago
Manila, National Capital Region, Philippines Boozylife Inc. Full timeis the #1 liquor e-commerce platform in the Philippines that allows you to order beer, wine, spirits, and groceries and have them conveniently delivered to your doorstep – all in 90 minutes is looking for a Warehouse Lead who will be responsible for overseeing the daily operations of our Makati Hub. This role is hands-on when it comes to managing hub...
-
Finance Services Circle Lead
2 months ago
Manila, National Capital Region, Philippines ING Full timeFinance Services Circle Lead / Vice President - Cost Invoicing & Recharges ServicesBackground on what ING is about: ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with...
-
Customer Loyalty Member VII
2 months ago
Manila, National Capital Region, Philippines ING Full timePayments Lead – Processing & InvestigationsBackground on what ING is about (Generic ING background): ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most...
-
Product Lead Financial Markets
2 months ago
Manila, National Capital Region, Philippines ING Full timeProduct Lead Financial Markets & Global Treasury AccountingBackground on what ING is about: ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse...
-
Clinic Supervisor
3 weeks ago
Manila, National Capital Region, Philippines Home Health Care Placements, Inc. Full timeQualifications:Registered Nursewith an active PRC LicenseStrong leadership and interpersonal skillsExcellent organizational and problem-solving skillsKnowledge of health care regulations and standardshave experience as a Clinic Supervisor / Team Lead Job Description:Oversee each Wellness Hub in the locationsEnsure the provision of trained and competent...
-
Lead Contact Center
2 weeks ago
Manila, National Capital Region, Philippines ING Full timeOverview:The Retail Banking Operations in ING's largest shared services organization (ING Hubs Philippines) is growing rapidly – delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experience while keeping the bank safe and continuously improving on our performance...
-
Senior Business Continuity Officer
1 month ago
Manila, National Capital Region, Philippines ING Full timeSenior BCM OfficerBackground on what ING is about (Generic ING background): ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no...
-
Fleet Recruitment Supervisor
1 month ago
Manila, National Capital Region, Philippines Metro Courier, Inc. (A member of Lazada Group) Full timeEnsure continuous improvement in the process of sourcing, interview, hiring, data management & reporting processes Plan and set S.M.A.R.T targets for the Fleet Recruiters, constantly follow up and guide the Fleet Recruiters in achieving their individual and team hiring targets.Train and guide Fleet Recruiters in sourcing for new leads and keep sufficient...
-
Payments Officer
1 month ago
Manila, National Capital Region, Philippines ING Full timeBackground on what ING is about (Generic ING background): ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the...
-
Consultant Operating Model
4 weeks ago
Manila, National Capital Region, Philippines ING Full timeConsultant Operating Model & Process ManagementBackground on what ING is about:ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where...
-
Fleet Recruitment Supervisor
1 week ago
Manila, National Capital Region, Philippines Metro Courier, Inc. (A member of Lazada Group) Full timeJob Title: Fleet Recruiter Manager Join our team at XYZ Corporation, a leading company in the industry, as we seek a highly skilled Fleet Recruiter Manager to lead our recruitment efforts. Process Improvement: Continuously enhance the sourcing, interview, hiring, data management, and reporting processes to ensure efficiency and...
-
Global FC&FP Strategy
1 month ago
Manila, National Capital Region, Philippines ING Full timeWhat you'll be doingYou're organizing, facilitating, and supporting the Head of Strategy & Reporting and the wider team; you're in control of and provide the right information to support the area and the management team to track and monitor topics such as people, recruitment, sourcing, budget, issues, and deliveryYou involve your stakeholders and ensure...
-
Backend Engineer
2 months ago
Manila, National Capital Region, Philippines ING Full timeBackground on what ING is about: ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same. At ING our purpose...