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Reporting Analyst

3 months ago

Manila, National Capital Region, Philippines Tenet Global Business Center, Inc. Full time

QUALIFICATIONS

Any relevant Bachelors degreeAt least 1 year experience in Reporting and Analytics department for a BPO companyAdvanced Excel skills such as VBA/Macros, Pivot TablesPOSITION SUMMARY

The Data and Reporting Analyst assists the Operations department in making timely decisions based on historical and forecasted data by creating and developing standardized automated reports related to Operations Key Performance Indicators (KPI). This role's tasks follow project phases from planning to reporting. The Data and Reporting Analyst works closely with the Operations Manager & Team Leaders and provides support in generating tools, data, databases, formulas, and the like for the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Generates quantitative and qualitative information on Operations from single or multiple tools. Extracts quantitative and qualitative information from databases using standard queriesFormats extracted data based on expected report output from sources with batching capability or multiple data formatting requirements. Categories and segments extracted data using tools to convert data to information relevant to the report (excel, macro, database)Analyzes gathered information and data on recruitment, hiring processes, turnover, motivation, and employment records using descriptive analytics (basic mathematics & comparative analysis). Identifies and provides solutions to general inquiries by recommending action/s based on their analysisAccomplishes other tasks as may be assigned by the immediate supervisor/manager